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Items where Author is "RIZKIANI, RISMA"
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Thesis
RIZKIANI, RISMA (2019) PENGUKURAN E-SERVICE QUALITY DENGAN MENGGUNAKAN CUSTOMER SATISFACTION INDEX DAN POTENTIAL GAIN IN CUSTOMER VALUE (STUDI KASUS: BUKALAPAK). S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.
RIZKIANI, RISMA (2019) PENGUKURAN E-SERVICE QUALITY DENGAN MENGGUNAKAN CUSTOMER SATISFACTION INDEX DAN POTENTIAL GAIN IN CUSTOMER VALUE (STUDI KASUS: BUKALAPAK). S1 thesis, Fakultas Teknik Universitas Sultan Ageng Tirtayasa.