PENGARUH HUMAN CAPITAL DAN INFORMATION TECHNOLOGY TERHADAP EMPLOYEE PERFORMANCE: DENGAN TRAINING SEBAGAI MODERASI (Studi pada Rumah Sakit Umum Daerah Arjawinangun Kabupaten Cirebon)

FAZRIYANI, FANESHA (2025) PENGARUH HUMAN CAPITAL DAN INFORMATION TECHNOLOGY TERHADAP EMPLOYEE PERFORMANCE: DENGAN TRAINING SEBAGAI MODERASI (Studi pada Rumah Sakit Umum Daerah Arjawinangun Kabupaten Cirebon). Master thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.

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Abstract

This study aims to analyze the effect of human capital and information technology on employee performance at Arjawinangun Regional General Hospital, Cirebon Regency, with training as a moderating variable. Employee performance is a crucial aspect of hospital operational effectiveness, influenced by human resource competence and the use of information technology in healthcare services. This study employs a quantitative approach using a survey method by distributing questionnaires to medical and non-medical personnel at Arjawinangun Regional General Hospital. The sampling technique used in this study is non-probability sampling, specifically the snowball sampling method, with a total sample of 140 participants. Data analysis is conducted using PLS-SEM with Smart PLS 4.1.0.9 software. The results of this study indicate that human capital has a positive and significant effect on employee performance. Similarly, information technology also has a positive and significant effect on employee performance. Additionally, training is proven to strengthen the relationship between human capital and employee performance. However, training weakens the relationship between information technology and employee performance.

Item Type:

Thesis (Master)

Contributors:

Contribution	Contributors	NIP/NIM
Thesis advisor	MUKHSIN, MOH	196806142007011001
Thesis advisor	IMRON, ALI	197407292000031004

Additional Information:

Penelitian ini bertujuan untuk menganalisis pengaruh human capital dan information technology terhadap employee performance di Rumah Sakit Umum Daerah Arjawinangun Kabupaten Cirebon, dengan training sebagai moderasi. Employee Performance merupakan aspek penting dalam efektivitas operasional rumah sakit, yang dipengaruhi oleh kompetensi sumber daya manusia dan penggunaan teknologi informasi dalam layanan kesehatan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei melalui penyebaran kuesioner kepada tenaga medis dan non-medis di RSUD Arjawinangun. Teknik pengambilan sampel dalam penelitian ini menggunakan teknik non probability sampling yaitu metode snowball sampling dengan jumlah sampel berjumlah 140 orang. Teknik analisis data menggunakan PLS-SEM dengan software Smart PLS 4.1.0.9. Hasil Penelitian ini menunjukan bahwa human capital memiliki pengaruh positif dan signifikan terhadap employee performance. Demikian pula, information technology berpengaruh positif dan signifikan terhadap employee performance. Selain itu, training terbukti memperkuat hubungan antara human capital dengan employee performance. Training memperlemah hubungan antara information technology dengan employee performance.

Uncontrolled Keywords:

Human Capital, Information Technology, Training, Employee Performance Human Capital, Teknologi Informasi, Pelatihan, Kinerja Pegawai

Subjects:

H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management

Divisions:

05-Fakultas Ekonomi dan Bisnis
08 Pascasarjana > 61101-Magister Manajemen

Depositing User:

Ms Fanesha Fazriyani

Date Deposited:

09 Sep 2025 07:50

Last Modified:

09 Sep 2025 07:50

URI:

http://eprints.untirta.ac.id/id/eprint/53874

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