Larasati, Desta Aulia (2025) IMPLEMENTASI KEBIJAKAN E-BPHTB DI BADAN PENDAPATAN DAERAH (BAPENDA) KOTA TANGERANG. D3 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.
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Abstract
This paper aims to find out how the implementation of the e-BPHTB policy is in the Regional Revenue Agency (Bapenda) of Tangerang City, and to identify the obstacles that hinder its implementation. This paper uses a descriptive method with a qualitative approach through observation, interviews, and documentation. The results of the paper are that although the implementation of e-BPHTB has a positive impact on improving regional tax services and revenues, improvements are still needed in technical aspects and human resources. This paper is expected to be a material for evaluation and recommendations for local governments in developing a better digital-based tax service system in the future. The results of the paper are that although the implementation of e-BPHTB has a positive impact on improving regional tax services and revenues, improvements are still needed in technical aspects and human resources. This study is expected to be a material for evaluation and recommendations for local governments in developing a better digital-based tax service system in the future.
| Item Type: | Thesis (D3) | |||||||||
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| Additional Information: | Penulisan ini bertujuan untuk mengetahui bagaimana implementasi kebijakan e-BPHTB di Badan Pendapatan Daerah (Bapenda) Kota Tangerang, serta mengidentifikasi kendala yang dihadapi dalam pelaksanaannya. Penulisan Laporan Tugas Akhir ini menggunakan metode deskriptif dengan pendekatan kualitatif melalui observasi, wawancara, dan dokumentasi. Hasil dari penulisan adalah bahwa meskipun implementasi e- BPHTB membawa dampak positif terhadap peningkatan layanan dan pendapatan pajak daerah, tetap diperlukan perbaikan dalam aspek teknis dan sumber daya manusia. Penulisan Laporan Tugas Akhir ini diharapkan dapat menjadi bahan evaluasi dan rekomendasi bagi pemerintah daerah dalam mengembangkan sistem pelayanan pajak berbasis digital yang lebih baik di masa depan. Hasil dari penulisan adalah bahwa meskipun implementasi e- BPHTB membawa dampak positif terhadap peningkatan layanan dan pendapatan pajak daerah, tetap diperlukan perbaikan dalam aspek teknis dan sumber daya manusia. Laporan tugas akhir ini diharapkan dapat menjadi bahan evaluasi dan rekomendasi bagi pemerintah daerah dalam mengembangkan sistem pelayanan pajak berbasis digital yang lebih baik di masa depan. | |||||||||
| Uncontrolled Keywords: | e-BPHTB, tax policy, implementation, Bapenda Tangerang City, digital services e-BPHTB, kebijakan pajak, implementasi, Bapenda Kota Tangerang, pelayanan digital | |||||||||
| Subjects: | H Social Sciences > Public Administration H Social Sciences > H Social Sciences (General) |
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| Divisions: | 05-Fakultas Ekonomi dan Bisnis 05-Fakultas Ekonomi dan Bisnis > 61403-Program Diploma III Perpajakan |
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| Depositing User: | Unnamed user with email [email protected] | |||||||||
| Date Deposited: | 02 Sep 2025 02:09 | |||||||||
| Last Modified: | 02 Sep 2025 02:09 | |||||||||
| URI: | http://eprints.untirta.ac.id/id/eprint/53096 |
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