PENGARUH TOTAL QUALITY MANAGEMENT (TQM), SERVANT LEADERSHIP DAN KOMITMEN ORGANISASI TERHADAP KINERJA ORGANISASI (Studi Empiris Pada Rumah Sakit di Kota Serang, Kota Cilegon, dan Kabupaten Serang)

Nisauzakiyah, Dina (2024) PENGARUH TOTAL QUALITY MANAGEMENT (TQM), SERVANT LEADERSHIP DAN KOMITMEN ORGANISASI TERHADAP KINERJA ORGANISASI (Studi Empiris Pada Rumah Sakit di Kota Serang, Kota Cilegon, dan Kabupaten Serang). S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.

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Abstract

This research aims to examine the influence of Total Quality Management (TQM), Servant Leadership, and Organizational Commitment on Organizational Performance. The sample in this study amounted to 88 respondents using the purposive sampling method. This research uses primary data obtained from the results of distributing questionnaires and then analyzed using SPSS version 25. The research results show that Total Quality Management (TQM) has a significant positive effect on Organizational Performance, Servant Leadership has a significant positive effect on Organizational Performance, and Organizational Commitment has a significant positive effect on Organizational Performance.

Item Type:

Thesis (S1)

Contributors:

Contribution	Contributors	NIP/NIM
Thesis advisor	Bastian, Elvin	196907032003121001

Additional Information:

Penelitian ini bertujuan utuk menguji pengaruh Total Quality Management (TQM), Servant Leadership, dan Komitmen Organisasi Terhadap Kinerja Organisasi. Sampel dalam penelitian ini berjumlah 88 responden dengan menggunakan metode purposive sampling. Penelitian ini menggunakan data primer yang diperoleh dari hasil penyebaran kuesioner kemudian dianalisis dengan menggunakan bantuan SPSS versi 25. Hasil penelitian menunjukkan Total Quality Management (TQM) berpengaruh positif signifikan terhadap Kinerja Organisasi, Servant Leadership berpengaruh positif signifikan terhadap Kinerja Organisasi, dan Komitmen Organisasi berpengaruh positif signifikan terhadap Kinerja Organisasi.

Uncontrolled Keywords:

Total Quality Management, Servant Leadership, Organizational Commitment, Organizational Performance. Total Quality Management, Servant Leadership, Komitmen Organisasi, Kinerja Organisasi.

Subjects:

H Social Sciences > H Social Sciences (General)
H Social Sciences > HB Economic Theory
H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HG Finance
Q Science > Q Science (General)

Divisions:

05-Fakultas Ekonomi dan Bisnis > 62201-Program Sarjana Akuntansi
05-Fakultas Ekonomi dan Bisnis

Depositing User:

Dina Nisauzakiyah -

Date Deposited:

16 Aug 2024 15:42

Last Modified:

04 Sep 2024 09:04

URI:

http://eprints.untirta.ac.id/id/eprint/40935

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