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Items where Author is "SETIADY, DEJAN"
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Thesis
SETIADY, DEJAN (2023) STRATEGI PENINGKATAN KUALITAS PELAYANAN MENGGUNAKAN METODE CUSTOMER SATISFACTION INDEX DAN IMPORTANCE PERFOMANCE ANALYSIS (Studi Kasus: Int.Space Coffee). S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.