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Items where Author is "Puspitasari, Puput"
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Puspitasari, Puput and Anggraeni, Shanti Kirana and Wahyuni, Nuraida (2015) PENGUKURAN INDEKS KEPUASAN MASYARAKAT DAN PENENTUAN PRIORITAS PERBAIKAN MELALUI POTENTIAL GAIN IN CUSTOMER VALUE (Studi Kasus: Kantor Bersama SAMSAT UPTD Kota Cilegon). S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.