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Items where Author is "Oktavianisa, Rd. Rianda"
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Oktavianisa, Rd. Rianda (2024) ANALISIS PENERAPAN DIMENSI KUALITAS PELAYANAN (TANGIBLES, EMPHATY, RESPONSIVENESS, RELIABILITY, ASSURANCE) PADA PT. BPR BERKAH PANDEGLANG. D3 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.