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Items where Author is "MUTIARY, PHONIE TRI"
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MUTIARY, PHONIE TRI (2019) INTEGRASI IMPORTANCE PERFORMANCE ANALYSIS DAN MODEL KANO UNTUK MENGUKUR E-SERVICE QUALITY (Studi Kasus pada Pengguna Situs Belanja Online Tokopedia di Kota Cilegon). S1 thesis, Fakultas Teknik Universitas Sultan Ageng Tirtayasa.