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Items where Author is "MATONDANG, RIFQY YAKUB"
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Thesis
MATONDANG, RIFQY YAKUB (2024) Pengukuran Tingkat Kepuasan Konsumen terhadap Kualitas Pelayanan Menggunakan Metode Importance Performance Analysis dan Customer Satisfaction Index. S1 thesis, Fakultas Teknik Universitas Sultan Ageng Tirtayasa.