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Items where Author is "FATUROHMAN, IRFAN"
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Thesis
FATUROHMAN, IRFAN (2018) ANALISIS KEPUASAN PASIEN TERHADAP KUALITAS PELAYANAN RUMAH SAKIT UMUM DAERAH (RSUD) DR. DRADJAT PRAWIRANEGARA DENGAN MENGGUNAKAN PENDEKATAN SERVICE QUALITY DAN LEAN SERVICE. S1 thesis, Fakultas Teknik Universitas Sultan Ageng Tirtayasa.