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Items where Author is "ELVARETTA SUKAMTO, AURORA"
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Thesis
ELVARETTA SUKAMTO, AURORA (2023) Analisis Kualitas Pelayanan Gojek Terhadap Kepuasan Pelanggan Dengan Integrasi Servqual – Kano – QFD (Studi Kasus Fakultas Teknik Universitas Sultan Ageng Tirtayasa). S1 thesis, Fakultas Teknik Universitas Sultan Ageng Tirtayasa.