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Items where Author is "Arjun, Muhamad"
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Thesis
Arjun, Muhamad (2025) PENGARUH E-CUSTOMER RELATIONSHIPMANAGEMENT DAN E-SERVICESCAPE TERHADAP E-LOYALTY DIMEDIASI E-SATISFACTIOM PADA MARKETPLACETOKOPEDIA (Studi pada Generasi Z pengguna Tokopedia di Provinsi Banten). S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.