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HADINATA, ABDILLAH AHMAD (2024) OPTIMALISASI KUALITAS LAYANAN PERPUSTAKAAN DENGAN INTEGRASI FUZZY SERVQUAL – IPA – FUZZY FMEA (Studi Kasus: Teknik Industri Universitas Sultan Ageng Tirtayasa). S1 thesis, Fakultas Teknik Universitas Sultan Ageng Tirtayasa.
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Abdillah Ahmad Hadinata_3333200045_03.pdf
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