USULAN PERBAIKAN PROSES DISPLAY PRODUK DENGAN PENDEKATAN LEAN ERGONOMI (Studi Kasus di Toko Mitra Pesona)ADIRATNACANDRANINGTYASauthorMitra Pesona Store has a product layout that is not yet optimal, particularly in the toiletries category, which is distributed across several rack areas, resulting in repetitive employee movements and manual product handling from the storage area to the shelves without assistive tools. This study aims to minimize waste and human effort using a lean ergonomics approach. The methods used include waste identification through questionnaires, Value Stream Mapping (VSM), Nordic Body Map (NBM), Rapid Upper Limb Assessment (RULA), and Activity Relationship Chart (ARC). The results show that the highest wastes are motion waste and transportation waste, each accounting for 19%. The average NBM score is 43, indicating a low-risk category, while the RULA score is 5, indicating a moderate risk level in product transfer activities from the storage area to the shelves, with dominant non–value added (NVA) activities in the form of long-distance movements between racks. The ARC results indicate a more structured product layout by placing toiletries in a single rack area and grouping food and non-food products according to their categories. The proposed improvements, including the use of a push trolley and layout modification, reduce the RULA score to 3, shorten the process time from 488.64 seconds to 442.33 seconds, and decrease the travel distance from 50.71 meters to 46.69 meters.T Technology (General)TS Manufactures2026-04-10Fakultas Teknik Universitas Sultan Ageng Tirtayasa;TEKNIK INDUSTRIThesis