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primary topic: EVALUASI PROGRAM ANTAR JEMPUT IZIN BERMOTOR (AJIB) DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) DKI JAKARTA

EVALUASI PROGRAM ANTAR JEMPUT IZIN BERMOTOR (AJIB) DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) DKI JAKARTA
type: Thesis
type: Article
abstract: Public administration and bureaucracy play a crucial role in delivering quality public services. DKI Jakarta, as an autonomous region with a high population density, faces complex challenges in licensing and non-licensing services. To address these challenges, the Jakarta Investment and One-Stop Integrated Services Agency (DPMPTSP) developed the Motorized License Pick-up and Drop-Off Program (AJIB) as a mobile-based service support program aimed at simplifying the licensing process, reducing time and costs, and eliminating brokers. This study aims to evaluate the AJIB program in improving the quality of public services at the DKI Jakarta DPMPTSP. The research method used is a descriptive qualitative approach through interviews, observations, and documentation studies using the CIPP Stufflebeam program evaluation theory. The results indicate that the AJIB program is effective and contributes positively to accelerating licensing services. However, this study also identified several issues, including limited human resources at service points with high application rates, a lack of regular program outreach, and technical issues with the AJIB application, which frequently experiences errors and lacks a real-time application progress tracking feature. This situation has the potential to hinder service delivery and reduce public satisfaction. Therefore, continuous improvement efforts are needed to increase the effectiveness and sustainability of the AJIB program.
date: 2026
status: published
creator: ANDINI EKA KAYLA
author list: authors
THS: JULIANNES CADITH
type: EPrint
type: ThesisEPrint
is part of: repository
has document: EVALUASI PROGRAM ANTAR JEMPUT IZIN BERMOTOR (AJIB) DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) DKI JAKARTA (Text)
subject: Public Administration
subject: JS Local government Municipal government

EVALUASI PROGRAM ANTAR JEMPUT IZIN BERMOTOR (AJIB) DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) DKI JAKARTA (Text)
type: Document

EVALUASI PROGRAM ANTAR JEMPUT IZIN BERMOTOR (AJIB) DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) DKI JAKARTA (Text)
type: Document

EVALUASI PROGRAM ANTAR JEMPUT IZIN BERMOTOR (AJIB) DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) DKI JAKARTA (Text)
type: Document

EVALUASI PROGRAM ANTAR JEMPUT IZIN BERMOTOR (AJIB) DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) DKI JAKARTA (Text)
type: Document

EVALUASI PROGRAM ANTAR JEMPUT IZIN BERMOTOR (AJIB) DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) DKI JAKARTA (Text)
type: Document

EVALUASI PROGRAM ANTAR JEMPUT IZIN BERMOTOR (AJIB) DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) DKI JAKARTA (Text)
type: Document

EVALUASI PROGRAM ANTAR JEMPUT IZIN BERMOTOR (AJIB) DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) DKI JAKARTA (Text)
type: Document

EVALUASI PROGRAM ANTAR JEMPUT IZIN BERMOTOR (AJIB) DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) DKI JAKARTA (Text)
type: Document

EVALUASI PROGRAM ANTAR JEMPUT IZIN BERMOTOR (AJIB) DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) DKI JAKARTA (Text)
type: Document

UNIVERSITAS SULTAN AGENG TIRTAYASA
type: Organization

ADMINISTRASI PUBLIK, UNIVERSITAS SULTAN AGENG TIRTAYASA
type: Organization

ANDINI EKA KAYLA
type: Person
given name: ANDINI
family name: EKA KAYLA

JULIANNES CADITH
type: Person
given name: JULIANNES
family name: CADITH

FAKULTAS ILMU SOSIAL DAN ILMU POLITIK
type: Organization

ADMINISTRASI PUBLIK
type: Organization

HTML Summary of #58924 EVALUASI PROGRAM ANTAR JEMPUT IZIN BERMOTOR (AJIB) DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) DKI JAKARTA
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primary topic: EVALUASI PROGRAM ANTAR JEMPUT IZIN BERMOTOR (AJIB) DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) DKI JAKARTA

Public Administration
type: Concept

JS Local government Municipal government
type: Concept