<> "The repository administrator has not yet configured an RDF license."^^ . <> . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM)"^^ . "User satisfaction evaluation of the MyTelkomsel application is often hindered by the limited scope of conventional survey methods, which fail to capture real-time user responses. This study aims to analyze national-scale public sentiment using a Deep Learning method with Bidirectional Long Short-Term Memory (Bi-LSTM) architecture. Review data was collected via web scraping techniques using Tweet Harvest software and automatically labeled through a Transformer-based Ensemble Learning approach (IndoBERT, RoBERTa, and BERT-SMSA) to address the lack of labels in raw data. The developed classification model integrates FastText Word Embedding features to handle informal language characteristics and out-of vocabulary (OOV) words dominant in social media. Testing results using the Stratified 5-Fold Cross Validation method showed that the proposed model achieved an average accuracy of 96%, with an F1-Score of 93% on the negative class. This study concludes that the combination of Bi-LSTM architecture and automatic labeling techniques proves effective in accurately and consistently representing user sentiment as a strategic reference for service development."^^ . "2026-02-18" . . . . . . . . . . . "Fakultas Teknik Universitas Sultan Ageng Tirtayasa"^^ . . . "INFORMATIKA, Fakultas Teknik Universitas Sultan Ageng Tirtayasa"^^ . . . . . . . . . . . "Yulian"^^ . "Ansori"^^ . "Yulian Ansori"^^ . . "JULKIFLI"^^ . "JULKIFLI"^^ . "JULKIFLI JULKIFLI"^^ . . "Alim"^^ . "Hardiansyah"^^ . "Alim Hardiansyah"^^ . . "UNIVERSITAS SULTAN AGENG TIRTAYASA"^^ . . . "FAKULTAS TEKNIK"^^ . . . "JURUSAN INFORMATIKA"^^ . . . . . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Text)"^^ . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Text)"^^ . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Text)"^^ . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Text)"^^ . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Text)"^^ . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Text)"^^ . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Text)"^^ . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Text)"^^ . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Text)"^^ . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Other)"^^ . . . . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Other)"^^ . . . . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Other)"^^ . . . . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Other)"^^ . . . . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Other)"^^ . . . . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Other)"^^ . . . . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Other)"^^ . . . . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Other)"^^ . . . . . . "ANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM) (Other)"^^ . . . . . "HTML Summary of #58484 \n\nANALISIS SENTIMEN TWITTER TERHADAP APLIKASI MYTELKOMSEL MENGGUNAKAN MODEL BIDIRECTIONAL LONG SHORT-TERM MEMORY (BILSTM)\n\n" . "text/html" . . . "QA75 Electronic computers. Computer science"@en . . . "QA76 Computer software"@en . . . "T Technology (General)"@en . .