EPrints Repository UNTIRTAIMPLEMENTASI PROGRAM IDENTITAS KEPENDUDUKAN DIGITAL (IKD) DI KOTA TANGERANG PROVINSI BANTENRIFATULHASANAHauthorThis study examines the implementation of the Digital Population Identity (Identitas Kependudukan Digital/IKD) Program in Tangerang City, Banten Province, as part of the digital transformation of public services in accordance with Regulation of the Minister of Home Affairs Number 72 of 2022. The research is motivated by the low number of registered users, limited public understanding of the program’s benefits, and the lack of optimal public trust in personal data security. This study aims to analyze the implementation of the Digital Population Identity Program in Tangerang City using George C. Edwards III’s (1980:17–51) policy implementation model, which includes the aspects of communication, resources, disposition, and bureaucratic structure.. This research adopts a qualitative method with data collection techniques including in-depth interviews, observation, and documentation involving policy implementers as well as community members who are both users and non-users of IKD. The findings indicate that communication among implementers has functioned well; however, the dissemination of information to the public has not been evenly distributed. Human resources, facilities, and technological support are considered relatively adequate, although transparency regarding data security still needs to be strengthened. The disposition of implementers reflects a positive attitude, yet it has not been able to significantly increase public interest in activating IKD. The bureaucratic structure supports implementation through clear coordination and division of tasks, although it is not yet supported by more specific local standard operating procedures (SOPs). Overall, the implementation of IKD in Tangerang City can be categorized as fairly optimal; nevertheless, it still requires the strengthening of public communication, enhancement of public trust in data security, and more effective strategies to encourage community participation. Implementation, Policy, Digital Population Identity, Tangerang.Public AdministrationH Social Sciences (General)JS Local government Municipal government2026UNIVERSITAS SULTAN AGENG TIRTAYASA;ADMINISTRASI PUBLIKThesis

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