eprintid: 57278 rev_number: 39 eprint_status: archive userid: 17575 dir: disk0/00/05/72/78 datestamp: 2026-01-20 04:42:00 lastmod: 2026-01-20 04:42:00 status_changed: 2026-01-20 04:42:00 type: thesis metadata_visibility: show creators_name: Rachmawaty, Adelia creators_id: 4441210133 contributors_type: http://www.loc.gov/loc.terms/relators/THS contributors_type: http://www.loc.gov/loc.terms/relators/THS contributors_name: Sumantri, Ari Tresna contributors_name: BukharI, Ahmad contributors_id: 196709062001121001 contributors_id: 197103092005011003 corp_creators: UNIVERSITAS SULTAN AGENG TIRTAYASA corp_creators: FAKULTAS PERTANIAN corp_creators: JURUSAN AGRIBISNIS title: ANALISIS STRATEGI PEMASARAN COFFEE SHOP KULUMANU KOPI KOTA TANGERANG ispublished: pub subjects: AS subjects: HB subjects: HF divisions: FAPERTA divisions: Agri full_text_status: public abstract: This study aims to analyze the marketing strategy of Kulumanu Kopi Coffee Shop in Tangerang City in facing the increasingly intense competition in the coffee shop industry. The research focuses on identifying internal and external factors influencing the business sustainability as well as formulating appropriate marketing strategies. A descriptive qualitative method was employed with purposive sampling, while data analysis was conducted using IFE, EFE, IE, SWOT, and QSPM matrices.The results show that Kulumanu Kopi’s internal factors scored 2.90696, with the main strength being active social media engagement, while the primary weakness was inconsistent service quality. External factors scored 2.92048, with the main opportunity being the utilization of digital platforms and the main threat coming from economic conditions and consumer purchasing power. The IE matrix positioned Kulumanu Kopi in cell V (“Hold and Maintain”), suggesting strategies such as market development, improvement of product and service quality, and continuous innovation.Based on the SWOT and QSPM analysis, the prioritized strategies include developing the Kulumanu To-Go concept, adapting to the latest trends, creating seasonal signature menus, and expanding digital marketing efforts. This research is expected to provide strategic recommendations for Kulumanu Kopi’s management to strengthen competitiveness and maintain its position in the market. date: 2026-01-19 date_type: published pages: 145 institution: UNIVERSITAS SULTAN AGENG TIRTAYASA department: AGRIBISNIS thesis_type: sarjana thesis_name: sarjana citation: Rachmawaty, Adelia (2026) ANALISIS STRATEGI PEMASARAN COFFEE SHOP KULUMANU KOPI KOTA TANGERANG. S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA. document_url: https://eprints.untirta.ac.id/57278/9/Adelia%20Rachmawaty_4441210133_Full%20Text.pdf document_url: https://eprints.untirta.ac.id/57278/10/Adelia%20Rachmawaty_4441210133_Cover%20sd%20Bab%201%20%2B%20Daftar%20Pustaka.pdf document_url: https://eprints.untirta.ac.id/57278/4/Adelia%20Rachmawaty_4441210133_02.pdf document_url: https://eprints.untirta.ac.id/57278/3/Adelia%20Rachmawaty_4441210133_03.pdf document_url: https://eprints.untirta.ac.id/57278/7/Adelia%20Rachmawaty_4441210133_04.pdf document_url: https://eprints.untirta.ac.id/57278/2/Adelia%20Rachmawaty_4441210133_05.pdf document_url: https://eprints.untirta.ac.id/57278/5/Adelia%20Rachmawaty_4441210133_Daftar%20Pustaka.pdf document_url: https://eprints.untirta.ac.id/57278/6/Adelia%20Rachmawaty_4441210133_Lampiran.pdf