relation: https://eprints.untirta.ac.id/57278/ title: ANALISIS STRATEGI PEMASARAN COFFEE SHOP KULUMANU KOPI KOTA TANGERANG creator: Rachmawaty, Adelia subject: AS Academies and learned societies (General) subject: HB Economic Theory subject: HF Commerce description: This study aims to analyze the marketing strategy of Kulumanu Kopi Coffee Shop in Tangerang City in facing the increasingly intense competition in the coffee shop industry. The research focuses on identifying internal and external factors influencing the business sustainability as well as formulating appropriate marketing strategies. A descriptive qualitative method was employed with purposive sampling, while data analysis was conducted using IFE, EFE, IE, SWOT, and QSPM matrices.The results show that Kulumanu Kopi’s internal factors scored 2.90696, with the main strength being active social media engagement, while the primary weakness was inconsistent service quality. External factors scored 2.92048, with the main opportunity being the utilization of digital platforms and the main threat coming from economic conditions and consumer purchasing power. The IE matrix positioned Kulumanu Kopi in cell V (“Hold and Maintain”), suggesting strategies such as market development, improvement of product and service quality, and continuous innovation.Based on the SWOT and QSPM analysis, the prioritized strategies include developing the Kulumanu To-Go concept, adapting to the latest trends, creating seasonal signature menus, and expanding digital marketing efforts. This research is expected to provide strategic recommendations for Kulumanu Kopi’s management to strengthen competitiveness and maintain its position in the market. date: 2026-01-19 type: Thesis type: NonPeerReviewed format: text language: en identifier: https://eprints.untirta.ac.id/57278/9/Adelia%20Rachmawaty_4441210133_Full%20Text.pdf format: text language: en identifier: https://eprints.untirta.ac.id/57278/10/Adelia%20Rachmawaty_4441210133_Cover%20sd%20Bab%201%20%2B%20Daftar%20Pustaka.pdf format: text language: en identifier: https://eprints.untirta.ac.id/57278/4/Adelia%20Rachmawaty_4441210133_02.pdf format: text language: en identifier: https://eprints.untirta.ac.id/57278/3/Adelia%20Rachmawaty_4441210133_03.pdf format: text language: en identifier: https://eprints.untirta.ac.id/57278/7/Adelia%20Rachmawaty_4441210133_04.pdf format: text language: en identifier: https://eprints.untirta.ac.id/57278/2/Adelia%20Rachmawaty_4441210133_05.pdf format: text language: en identifier: https://eprints.untirta.ac.id/57278/5/Adelia%20Rachmawaty_4441210133_Daftar%20Pustaka.pdf format: text language: en identifier: https://eprints.untirta.ac.id/57278/6/Adelia%20Rachmawaty_4441210133_Lampiran.pdf identifier: Rachmawaty, Adelia (2026) ANALISIS STRATEGI PEMASARAN COFFEE SHOP KULUMANU KOPI KOTA TANGERANG. S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.