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Implementasi Prinsip-Prinsip Good governance Dalam Pelayanan Publik Pada Kantor Kecamatan Balaraja
This study explains the implementation of good governance principles in public services at the Balaraja District Office, Tangerang Regency. The principles studied include accountability, transparency, participation, and the rule of law. This study uses a qualitative descriptive approach with data collection techniques in the form of observation, interviews, and documentation. The results of the study indicate that the Balaraja District Office has implemented the principles of good governance quite well, especially in the aspects of accountability and transparency, which are reflected in the increasing public trust in public services. However, there are still several obstacles, such as limited human resources, suboptimal infrastructure, and lack of service officer skills. Improvement efforts continue to be made through training, increasing internal coordination, and providing supporting service facilities. The conclusion of this study is that the implementation of good governance principles at the Balaraja District Office contributes positively to the quality of public services, although further efforts are needed to overcome existing obstacles in order to realize effective, efficient, and satisfaction-oriented services. Keywords: good governance, public services, Balaraja District
FAKULTAS KEGURUAN DAN ILMU PENDIDIKAN, UNIVERSITAS SULTAN AGENG TIRTAYASA
JURUSAN PENDIDIKAN PANCASILA DAN KEWARGANEGARAAN
Implementasi Prinsip-Prinsip Good governance Dalam Pelayanan Publik Pada Kantor Kecamatan Balaraja (Text)
Implementasi Prinsip-Prinsip Good governance Dalam Pelayanan Publik Pada Kantor Kecamatan Balaraja (Other)
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