relation: https://eprints.untirta.ac.id/52185/
title: MENINGKATKAN KINERJA PEGAWAI DENGAN  DUKUNGAN ORGANISASI SEBAGAI PEMODERASI  (Studi pada Aparatur Sipil Negara di Badan Pendapatan Daerah  Kabupaten Serang)
creator: ARIAKUSUMA, ANGGA
subject: HD61 Risk Management
description: Employee performance is a key factor that determines the effectiveness and  efficiency of public services. This study identifies integrity and adaptability as the  main factors presumed to influence employee performance. The novelty of this  research lies in the inclusion of organizational support as a moderating variable in  the relationship between integrity and adaptability and employee performance.  This study adopts a quantitative approach. The research subjects are civil  servants at the Regional Revenue Agency (Bapenda) of Serang Regency, with a total  of 110 respondents selected through total sampling. Data were collected using a  questionnaire based on a rating scale from 1 to 10 and analyzed using a moderation  model with SmartPLS4.  The results of hypothesis testing indicate that: (1) integrity has a positive  and significant effect on employee performance; (2) adaptability has a negative but  insignificant effect on employee performance, suggesting that higher adaptability  alone is insufficient to enhance performance; (3) organizational support has a  positive and significant effect on employee performance; (4) organizational support  positively moderates the relationship between integrity and employee performance;  and (5) organizational support also positively moderates the relationship between  adaptability and employee performance. The study concludes that organizational  support is the most influential variable in improving employee performance and  acts as a quasi-moderating variable that strengthens the effects of integrity and  adaptability on employee performance.
date: 2025
type: Thesis
type: NonPeerReviewed
format: text
language: en
identifier: https://eprints.untirta.ac.id/52185/1/ANGGA%20ARIAKUSUMA_7776230053_Fulltext.pdf
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language: en
identifier: https://eprints.untirta.ac.id/52185/2/ANGGA%20ARIAKUSUMA_7776230053_01.pdf
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identifier: https://eprints.untirta.ac.id/52185/3/ANGGA%20ARIAKUSUMA_7776230053_02.pdf
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language: en
identifier: https://eprints.untirta.ac.id/52185/4/ANGGA%20ARIAKUSUMA_7776230053_03.pdf
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language: en
identifier: https://eprints.untirta.ac.id/52185/5/ANGGA%20ARIAKUSUMA_7776230053_04.pdf
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language: en
identifier: https://eprints.untirta.ac.id/52185/6/ANGGA%20ARIAKUSUMA_7776230053_05.pdf
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language: en
identifier: https://eprints.untirta.ac.id/52185/7/ANGGA%20ARIAKUSUMA_7776230053_Reff.pdf
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language: en
identifier: https://eprints.untirta.ac.id/52185/8/ANGGA%20ARIAKUSUMA_7776230053_Lamp.pdf
identifier:   ARIAKUSUMA, ANGGA  (2025) MENINGKATKAN KINERJA PEGAWAI DENGAN DUKUNGAN ORGANISASI SEBAGAI PEMODERASI (Studi pada Aparatur Sipil Negara di Badan Pendapatan Daerah Kabupaten Serang).  Master thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.