relation: https://eprints.untirta.ac.id/51623/
title: ANALISIS BEBAN KERJA MENTAL DENGAN METODE   NASA-TLX DI BAGIAN GENERAL REPAIR TUNAS TOYOTA   CILEGON (PT TUNAS RIDEAN TBK)
creator: Luthfar Raihan, Abil
subject: T Technology (General)
subject: TJ Mechanical engineering and machinery
description: Tunas Toyota Cilegon is an official Toyota automotive dealer that provides   car sales, general repair (GR) and body repair (BR) in Cilegon City. It is known   that in the GR section there are problems that indicate excessive workload. This   research was conducted with the aim of measuring employees' mental workload,   finding out the causes of mental workload. This research was conducted using the   NASA-TLX method to measure mental workload. The results of research using the   NASA-TLX method show that the mental workload of the workshop head, TL, MRA,   FO PTM, and warehouse staff is in the optimal load category, while SA, FO GR,   mechanics, parts heads, and partman are in the overload category. The conclusion   of this study is that the mental workload of employees consisting of the head of the   workshop, TL MRA, MRA, FO PTM and warehouse staff has an optimal load level   of mental workload. While SA, FO GR, mechanics, heads of parts and partmen have   mental overload workload. The causes of mental workload overload SA, FO GR,   mechanics, heads of parts and partmen include, customers coming near closing,   misdiagnosis, vehicles exceeding SA capacity, customer dissatisfaction, dirty   workshop area, FO GR's inability to provide solutions to mechanic’s problems,   vehicles exceeding FO GR capacity, choosing easy jobs, vehicles exceeding   mechanic capacity, no tools to carry spare parts, dark tool room, slow computer,   monthly stock errors, no tools to carry spare parts boxes. And the proposed   improvements include implementing SA customer acceptance limits, increasing the   number of SA, vehicle damage checklist sheets, customer service training, cleaning  up work area, FO GR training, increasing the number of FO GRs, mechanic   training, increasing the number of mechanics, providing tools to carry spare parts,   improving lighting in the tool room, improving work facilities, inventory control   training, and tools to carry spare part boxes.
date: 2025-07-15
type: Thesis
type: NonPeerReviewed
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identifier: https://eprints.untirta.ac.id/51623/2/Abil%20Luthfar%20Raihan_3333180026_FullText.pdf
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identifier: https://eprints.untirta.ac.id/51623/1/Abil%20Luthfar%20Raihan_3333180026_CP.pdf
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identifier: https://eprints.untirta.ac.id/51623/21/Abil%20Luthfar%20Raihan_3333180026_01.pdf
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identifier: https://eprints.untirta.ac.id/51623/4/Abil%20Luthfar%20Raihan_3333180026_02.pdf
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identifier: https://eprints.untirta.ac.id/51623/6/Abil%20Luthfar%20Raihan_3333180026_04.pdf
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identifier: https://eprints.untirta.ac.id/51623/7/Abil%20Luthfar%20Raihan_3333180026_05.pdf
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identifier: https://eprints.untirta.ac.id/51623/8/Abil%20Luthfar%20Raihan_3333180026_06.pdf
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identifier: https://eprints.untirta.ac.id/51623/9/Abil%20Luthfar%20Raihan_3333180026_Ref.pdf
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identifier: https://eprints.untirta.ac.id/51623/10/Abil%20Luthfar%20Raihan_3333180026_Lamp.pdf
identifier:   Luthfar Raihan, Abil  (2025) ANALISIS BEBAN KERJA MENTAL DENGAN METODE NASA-TLX DI BAGIAN GENERAL REPAIR TUNAS TOYOTA CILEGON (PT TUNAS RIDEAN TBK).  S1 thesis, Fakultas Teknik Universitas Sultan Ageng Tirtayasa.