relation: https://eprints.untirta.ac.id/51137/
title: PERAN MODERASI PERCEIVED ORGANIZATIONAL  SUPPORT DALAM MENGURANGI DAMPAK BEBAN KERJA  DAN KONFLIK PERAN TERHADAP KINERJA PEGAWAI  (Studi pada Kepolisian Resor Cilegon)
creator: Wardoyo, Sudibyo
subject: H Social Sciences (General)
description: Employee performance is an important indicator in assessing  organizational effectiveness, but it is often affected by work pressures such as  workload and role conflict. In the context of the Cilegon Resort Police, the limited  number of personnel has resulted in the delegation of excessive tasks to employees,  which has the potential to cause stress and decreased performance. In addition,  role conflict arises from role incongruence and overlapping directives, increasing  the risk of disrupting work effectiveness. Perceived Organizational Support (POS)  is considered as a factor that can reduce the negative impact of workload and role  conflict on employee performance.  This study aims to examine the effect of role conflict and workload on  employee performance, as well as the moderating role of POS in the relationship.  This study uses a quantitative approach with an explanatory design. Data were  collected through questionnaires from 106 members of Bhabinkamtibmas Cilegon  Police. Data analysis was carried out using the Partial Least Squares Structural  Equation Modeling (PLS-SEM) method.  The results showed that role conflict has a positive and insignificant effect  on employee performance, while workload has a negative but insignificant effect.  In addition, POS is proven to positively and significantly moderate the effect of  workload on performance, but is not significant in moderating the relationship  between role conflict and performance. The conclusions of this study emphasize the  importance of strengthening tangible organizational support in helping employees  manage workload more effectively. The researcher recommends that police  management improve communication, supervision, and support facilities so that  employees can optimize their roles in a balanced and productive manner.
date: 2025
type: Thesis
type: NonPeerReviewed
format: text
language: en
identifier: https://eprints.untirta.ac.id/51137/1/BAB%20I-5%20%20_SUDIBYO_Full%20%281%29.pdf
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identifier: https://eprints.untirta.ac.id/51137/2/BAB%20I-5%20%20_SUDIBYO_01.pdf
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identifier: https://eprints.untirta.ac.id/51137/3/BAB%20I-5%20%20_SUDIBYO_02.pdf
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language: en
identifier: https://eprints.untirta.ac.id/51137/4/BAB%20I-5%20%20_SUDIBYO_03.pdf
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language: en
identifier: https://eprints.untirta.ac.id/51137/5/BAB%20I-5%20%20_SUDIBYO_04.pdf
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language: en
identifier: https://eprints.untirta.ac.id/51137/6/BAB%20I-5%20%20_SUDIBYO_05.pdf
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language: en
identifier: https://eprints.untirta.ac.id/51137/7/BAB%20I-5%20%20_SUDIBYO_Reff.pdf
format: text
language: en
identifier: https://eprints.untirta.ac.id/51137/8/BAB%20I-5%20%20_SUDIBYO_Lamp.pdf
identifier:   Wardoyo, Sudibyo  (2025) PERAN MODERASI PERCEIVED ORGANIZATIONAL SUPPORT DALAM MENGURANGI DAMPAK BEBAN KERJA DAN KONFLIK PERAN TERHADAP KINERJA PEGAWAI (Studi pada Kepolisian Resor Cilegon).  Master thesis, Universitas Sultan Ageng Tirtayasa.