relation: https://eprints.untirta.ac.id/50806/
title: INOVASI PELAYANAN PUBLIK DINAS PENDIDIKAN DAN KEBUDAYAAN DALAM MENANGGULANGI KASUS TINDAKAN KEKERASAN BULLYING DI KOTA SERANG TAHUN 2024
creator: Masania, Yuliani
subject: JF Political institutions (General)
description: This study aims to analyze the public service innovation implemented by the  Department of Education and Culture of Serang City in addressing bullying in  educational institutions through the establishment of the Task Force for the  Prevention and Handling of Violence (TPPK). The background of this research is  based on the high rate of violence, particularly bullying, which remains prevalent  in schools, and the urgent need for innovative efforts that are effective and address  the root causes. This research uses a qualitative approach with a case study method  and data collection techniques including interviews, observations, and  documentation. The analysis is based on five innovation indicators proposed by  Everett M. Rogers: relative advantage, compatibility, complexity, trialability, and  observability. The findings indicate that this innovation offers a relative advantage  over previous methods and aligns with the public’s empathetic values. However,  challenges remain, including a lack of coordination among stakeholders, limited  program trials, and insufficient transparency and service sustainability. In  conclusion, although the TPPK innovation has provided benefits, further evaluation  is needed to ensure the program operates more effectively, transparently, and  inclusively across all sectors of society
date: 2025
type: Thesis
type: NonPeerReviewed
format: text
language: en
identifier: https://eprints.untirta.ac.id/50806/1/Yuliani%20Masania_6670210112_CP.pdf
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language: en
identifier: https://eprints.untirta.ac.id/50806/2/Yuliani%20Masania_6670210112_Fulltext.pdf
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identifier: https://eprints.untirta.ac.id/50806/4/Yuliani%20Masania_6670210112_02.pdf
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identifier: https://eprints.untirta.ac.id/50806/5/Yuliani%20Masania_6670210112_03.pdf
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identifier: https://eprints.untirta.ac.id/50806/6/Yuliani%20Masania_6670210112_04.pdf
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identifier: https://eprints.untirta.ac.id/50806/7/Yuliani%20Masania_6670210112_05.pdf
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identifier: https://eprints.untirta.ac.id/50806/8/Yuliani%20Masania_6670210112_Reff.pdf
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identifier: https://eprints.untirta.ac.id/50806/9/Yuliani%20Masania_6670210112_Lamp.pdf
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language: en
identifier: https://eprints.untirta.ac.id/50806/19/Yuliani%20Masania_6670210112_01.pdf
identifier:   Masania, Yuliani  (2025) INOVASI PELAYANAN PUBLIK DINAS PENDIDIKAN DAN KEBUDAYAAN DALAM MENANGGULANGI KASUS TINDAKAN KEKERASAN BULLYING DI KOTA SERANG TAHUN 2024.  S1 thesis, Universitas Sultan Ageng Tirtayasa.