relation: https://eprints.untirta.ac.id/50279/
title: IMPLEMENTASI KEBIJAKAN PELAYANAN E-KTP DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN PANDEGLANG
creator: Supandi, Supandi
subject: Public Administration
description: Based on Law Number. 24 Article 63 of 2013 on Amendments to Laww No. 23 In  2006, that residents of Indonesian nationals and foreigners with permanent  residence permits who have reached the age of 17 years or are married or  formerly married were required to possess an e-KTP, but many inhabitants of  Pandeglang Regency still do not have one. This can be seen in the second  semester period of 2022, Population and Civil Registration Office of Pandeglang  Regency has noted that there are 11,603 residents who do not have an e-KTP.  This research aims to determine how the implementation of e-KTP service policy  at Population and Civil Registration Office of Pandeglang Regency and to  determine what factors support and inhibit the implemetation. The theory used is  the George C. Edward III theory with 4 indicators that influence the success of  policy implementation, namely communication, resources, disposition and  bureaucratic structure. This study uses a descriptive qualitative method and data  collection techniques in the form of interviews, observations and documentation.  The results of this study indicate that in general the implementation of e-KTP  Service Policy at Population and Civil Registration Office of Pandeglang Regency  is not going well. Communication indicators in terms of internal organizational  communication and external communication to the community are running quite  well, but there is still a lack of socialization activities related to e-KTP recording.  Resource indicators are still inadequate, both in terms of many recording  equipment being damaged and supporting facilities such as chairs and waiting  rooms being inadequate. Disposition indicators are quite good where the  implementer has a commitment and attitude in supporting implementation. The  community bureaucratic structure indicator assesses that the service flow is quite  easy, but the limited queue numbers mean that there is no certainty that the  community will receive service when they come to Pandeglang Regency  Population and Civil Registry Office. With the results of this research, Population  and Civil Registration Office of Pandeglang Regency is expected to improve its  facilities and infrastructure and do not limiting the number of services so that  implementation of e-KTP service policy in Population and Civil Registration  Office of Pandeglang Regency can go well.
date: 2025
type: Thesis
type: PeerReviewed
format: text
language: en
identifier: https://eprints.untirta.ac.id/50279/1/Supandi_6661180064_Fulltext-1.pdf
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identifier: https://eprints.untirta.ac.id/50279/3/Supandi_6661180064_02.pdf
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identifier: https://eprints.untirta.ac.id/50279/4/Supandi_6661180064_03.pdf
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identifier: https://eprints.untirta.ac.id/50279/5/Supandi_661180064_04.pdf
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identifier: https://eprints.untirta.ac.id/50279/6/Supandi_6661180064_05.pdf
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identifier: https://eprints.untirta.ac.id/50279/7/Supandi_6661180064_Ref.pdf
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identifier: https://eprints.untirta.ac.id/50279/8/Supandi_6661180064_Lamp.pdf
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language: en
identifier: https://eprints.untirta.ac.id/50279/17/Supandi_6661180064_01.pdf
identifier:   Supandi, Supandi  (2025) IMPLEMENTASI KEBIJAKAN PELAYANAN E-KTP DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN PANDEGLANG.  S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.