relation: https://eprints.untirta.ac.id/49929/ title: IMPLEMENTASI WEBSITE SOBAT DUKCAPIL DALAM MENINGKATKAN PELAYANAN DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA TANGERANG GUNA MEWUJUDKAN PEMERINTAHAN YANG BAIK BERDASARKAN PERATURAN PEMERINTAH REPUBLIK INDONESIA NOMOR 38 TAHUN 2017 TENTANG INOVASI DAERAH creator: Oktaviani, Putri Dwi subject: K Law (General) description: Sarana Online Bantu Administrasi Tuntas (Sobat Dukcapil) is a regional innovation created to improve the services of the Population and Civil Registration Office of Tangerang City in order to realize good governance as mandated in Government Regulation of the Republic of Indonesia Number 38 of 2017 concerning Regional Innovations. The problem formulations in this research are: (1) How is the implementation of the Sobat Dukcapil website in improving the services of the Population and Civil Registration Office of Tangerang City based on Government Regulation Number 38 of 2017 concerning Regional Innovations? (2) What are the obstacles and solutions in the implementation of the Sobat Dukcapil website to realize good governance at the Population and Civil Registration Office of Tangerang City based on Government Regulation Number 38 of 2017 concerning Regional Innovations? The research method used is juridical-empirical with a qualitative approach. Data were obtained through document studies, interviews, and direct observation of the use of the Sobat Dukcapil website. The theories used as analytical tools are good governance theory and public service theory. The results showed that the Sobat Dukcapil website has made a positive contribution in accelerating the population administration service process, increasing information disclosure, and reducing complicated bureaucratic practices. However, there are still obstacles in terms of community digital literacy as well as limited infrastructure and responsiveness. date: 2025 type: Thesis type: NonPeerReviewed format: text language: id identifier: https://eprints.untirta.ac.id/49929/17/PUTRI%20DWI%20OKTAVIANI_1111210087_FULLTEXT.pdf format: text language: id identifier: https://eprints.untirta.ac.id/49929/3/PUTRI%20DWI%20OKTAVIANI_1111210087_02.pdf format: text language: id identifier: https://eprints.untirta.ac.id/49929/4/PUTRI%20DWI%20OKTAVIANI_1111210087_03.pdf format: text language: id identifier: https://eprints.untirta.ac.id/49929/5/PUTRI%20DWI%20OKTAVIANI_1111210087_04.pdf format: text language: id identifier: https://eprints.untirta.ac.id/49929/6/PUTRI%20DWI%20OKTAVIANI_1111210087_05%20.pdf format: text language: id identifier: https://eprints.untirta.ac.id/49929/7/PUTRI%20DWI%20OKTAVIANI_1111210087_REF.pdf format: text language: id identifier: https://eprints.untirta.ac.id/49929/8/PUTRI%20DWI%20OKTAVIANI_1111210087_LAMP.pdf format: text language: en identifier: https://eprints.untirta.ac.id/49929/19/PUTRI%20DWI%20OKTAVIANI_1111210087_01.pdf identifier: Oktaviani, Putri Dwi (2025) IMPLEMENTASI WEBSITE SOBAT DUKCAPIL DALAM MENINGKATKAN PELAYANAN DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA TANGERANG GUNA MEWUJUDKAN PEMERINTAHAN YANG BAIK BERDASARKAN PERATURAN PEMERINTAH REPUBLIK INDONESIA NOMOR 38 TAHUN 2017 TENTANG INOVASI DAERAH. S1 thesis, Universitas Sultan Ageng Tirtayasa.