relation: https://eprints.untirta.ac.id/49705/ title: STRATEGI 7CS PUBLIC RELATIONS DALAM PENYAMPAIAN INFORMASI PUBLIK MELALUI MEDIA SOSIAL (Studi Kasus Instagram @humaskotatangsel) creator: Jannah, Fridakhul subject: Public Relations Science description: The role of public relations in information disclosure is very crucial, especially in the context of government institutions that aim to build transparency and public trust. Along with the development of communication technology, government public relations is using social media, especially Instagram, to interact and convey information to the public. The purpose of this research is to find out how the 7Cs public relations strategy in conveying public information implemented by Diskominfo Tangsel through Instagram @humaskotatangsel. The theory used in this research is excellence theory and the 7Cs Public Relations strategy. This research uses a descriptive qualitative research with a Post-Positivism paradigm. The results of this research are (1) Credibility is built by presenting accurate and verified information. (2) Context is considered by adapting the information to the needs of the Tangsel citizens . (3) Content is designed in an interesting visual format with a variety of relevant public information. (4) Clarity is applied by using simple and easy to understand language. (5) Continuity & consistency is applied by repeating the message periodically between 18:00-21:00 WIB every day. (6) The channel used is Instagram by utilizing the interesting features available. (7) Capability of audience is applied based on the target audience openness of the public interaction space in the direct message (DM) feature and comment column. date: 2025-06-18 type: Thesis type: NonPeerReviewed format: text language: id identifier: https://eprints.untirta.ac.id/49705/1/FRIDAKHUL%20JANNAH_6662210059_FULLTEXT.pdf format: text language: en identifier: https://eprints.untirta.ac.id/49705/3/FRIDAKHUL%20JANNAH_6662210059_REF.pdf format: text language: en identifier: https://eprints.untirta.ac.id/49705/4/FRIDAKHUL%20JANNAH_6662210059_LAMP.pdf format: text language: en identifier: https://eprints.untirta.ac.id/49705/5/FRIDAKHUL%20JANNAH_6662210059_02.pdf format: text language: en identifier: https://eprints.untirta.ac.id/49705/6/FRIDAKHUL%20JANNAH_6662210059_03.pdf format: text language: en identifier: https://eprints.untirta.ac.id/49705/7/FRIDAKHUL%20JANNAH_6662210059_04.pdf format: text language: en identifier: https://eprints.untirta.ac.id/49705/8/FRIDAKHUL%20JANNAH_6662210059_05.pdf format: text language: en identifier: https://eprints.untirta.ac.id/49705/9/FRIDAKHUL%20JANNAH_6662210059_CP.pdf format: text language: en identifier: https://eprints.untirta.ac.id/49705/10/FRIDAKHUL%20JANNAH_6662210059_01.pdf identifier: Jannah, Fridakhul (2025) STRATEGI 7CS PUBLIC RELATIONS DALAM PENYAMPAIAN INFORMASI PUBLIK MELALUI MEDIA SOSIAL (Studi Kasus Instagram @humaskotatangsel). S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.