relation: https://eprints.untirta.ac.id/48408/
title: INOVASI LAYANAN PENDIDIKAN MELALUI APLIKASI TANGERANG LIVE DI KOTA TANGERANG
creator: CANTIKA NUR AISYAH, SUCI
subject: Public Administration
subject: H Social Sciences (General)
description: This study aims to review and analyze the education service innovations implemented through the Tangerang Live Application as part of the Tangerang City Government's Smart City program. This is to improve research focuses on four main features of education services in the application: School Transfer, e-Report, PPDB, and Tangerang Belajar. This research is based on Rogers' theory (Prabowo et al.,   2022) which includes five aspects they are : relative advantage, Compatibility, complexity, triability, and observability. The method used a qualitative approach   with purposive selection of informants, and data collection through interviews, observation, and documentation. To test the validity of the data, triangulation and member check were used. The results showed that the education service innovation in the Tangerang Live application provides easy access, transparency and efficiency for the community. The e-Report feature allows parents to monitor their children's   learning outcomes online, while PPDB facilitates online school registration. However, there are several obstacles such as low digital literacy among teachers and parents, limited features on the iOS platform, and uneven network   infrastructure. In addition, the lack of programmers is also an obstacle in developing new features. This study concludes that innovation through the Tangerang Live App has great potential in improving the quality of education   services in Tangerang City. Recommendations include increased socialization of the application, digital literacy training, and strengthening technological infrastructure, which are expected to assist the Tangerang City Government in developing more inclusive and effective digital-based education services.
date: 2025
type: Thesis
type: NonPeerReviewed
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language: id
identifier: https://eprints.untirta.ac.id/48408/1/Suci%20Cantika%20Nur%20Aisyah_6661210018_Skripsi.pdf
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language: en
identifier: https://eprints.untirta.ac.id/48408/3/Suci%20Cantika%20Nur%20Aisyah_6661210018_CP.pdf
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identifier: https://eprints.untirta.ac.id/48408/4/Suci%20Cantika%20Nur%20Aisyah_6661210018_01.pdf
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identifier: https://eprints.untirta.ac.id/48408/5/Suci%20Cantika%20Nur%20Aisyah_6661210018_02.pdf
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identifier: https://eprints.untirta.ac.id/48408/6/Suci%20Cantika%20Nur%20Aisyah_6661210018_03.pdf
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identifier: https://eprints.untirta.ac.id/48408/7/Suci%20Cantika%20Nur%20Aisyah_6661210018_04.pdf
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identifier: https://eprints.untirta.ac.id/48408/8/Suci%20Cantika%20Nur%20Aisyah_6661210018_05.pdf
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identifier: https://eprints.untirta.ac.id/48408/9/Suci%20Cantika%20Nur%20Aisyah_6661210018_REF.pdf
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language: en
identifier: https://eprints.untirta.ac.id/48408/10/Suci%20Cantika%20Nur%20Aisyah_6661210018_LAMP.pdf
identifier:   CANTIKA NUR AISYAH, SUCI  (2025) INOVASI LAYANAN PENDIDIKAN MELALUI APLIKASI TANGERANG LIVE DI KOTA TANGERANG.  S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.