relation: https://eprints.untirta.ac.id/47943/ title: IMPLEMENTASI PERATURAN BUPATI NO. 108 TAHUN 2020 TENTANG PEDOMAN PPID DI DINAS KOMUNIKASI, INFORMATIKA, PERSANDIAN, DAN STATISTIK KABUPATEN SERANG creator: ARUM KUSWORO, SEKAR subject: JS Local government Municipal government description: Public service is an activity in order to fulfill the service needs of the community in accordance with laws and regulations, both in the form of goods, services, and/or administrative services provided by public service providers. The government has also formed institutions that regulate and implement public services in various aspects which are then called Regional Apparatus Organizations. Regional Apparatus Organizations also coordinate regarding the preparation of policies and control of work programs in various aspects. Public assessment of public services can indeed be said to be bad, therefore the Serang Regency Communication, Informatics, Cryptography, and Statistics Service implements a one-stop public information service in accordance with Regent Regulation No. 108 of 2020. Therefore, this study is entitled Implementation of Regent Regulation No. 108 of 2020 concerning Guidelines for Information and Documentation Service Officials at the Serang Regency Communication, Informatics, Cryptography, and Statistics Service. The purpose of this study is to be able to see the progress of innovation from the Serang Regency Government regarding public services. The research method used in this study is a descriptive qualitative research method. With the existence of this policy, the author uses Edward III's theory of the Public Policy Implementation Model in which there are four factors in implementing the policy, namely communication, resources, disposition, and bureaucratic structure. This study shows that there is continuity between the implementation of public service policies and several factors from Edward's Theory. date: 2025 type: Thesis type: NonPeerReviewed format: text language: en identifier: https://eprints.untirta.ac.id/47943/18/Sekar%20Arum%20Kusworo_6670190049_Fulltext.pdf format: text language: en identifier: https://eprints.untirta.ac.id/47943/3/Sekar%20Arum%20Kusworo_6670190049_CP.pdf format: text language: en identifier: https://eprints.untirta.ac.id/47943/4/Sekar%20Arum%20Kusworo_6670190049_02.pdf format: text language: en identifier: https://eprints.untirta.ac.id/47943/5/Sekar%20Arum%20Kusworo_6670190049_03.pdf format: text language: en identifier: https://eprints.untirta.ac.id/47943/6/Sekar%20Arum%20Kusworo_6670190049_04.pdf format: text language: en identifier: https://eprints.untirta.ac.id/47943/7/Sekar%20Arum%20Kusworo_6670190049_05.pdf format: text language: en identifier: https://eprints.untirta.ac.id/47943/8/Sekar%20Arum%20Kusworo_6670190049_Ref.pdf format: text language: en identifier: https://eprints.untirta.ac.id/47943/19/Sekar%20Arum%20Kusworo_6670190049_01.pdf identifier: ARUM KUSWORO, SEKAR (2025) IMPLEMENTASI PERATURAN BUPATI NO. 108 TAHUN 2020 TENTANG PEDOMAN PPID DI DINAS KOMUNIKASI, INFORMATIKA, PERSANDIAN, DAN STATISTIK KABUPATEN SERANG. S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.