?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=BENAYA+VIKYANTRA&rft.aulast=MANURUNG&rft.au=MANURUNG%2C+BENAYA+VIKYANTRA&rft.date=11+March+2025&rft.degree=S1&rft.title=EVALUASI+KUALITAS+PELAYANAN+JALAN+TOL+TANGERANG+%E2%80%93+MERAK+MENGGUNAKAN+METODE+SERVICE+QUALITY%2C+IPA%2C+DAN+QFD&rft.inst=Fakultas+Teknik+Universitas+Sultan+Ageng+Tirtayasa