relation: https://eprints.untirta.ac.id/47145/ title: PERAN TEKNISI HUMAS DALAM MENGELOLA CONTENT PLAN DAN NARASI MELALUI MEDIA SOSIAL INSTAGRAM PT PLN INDONESIA POWER SURALAYA creator: DELLA DESWITA, SINDHUMAYA subject: Public Relations Science description: In this era of digital technology, the role of public relations technicians is needed by companies in disseminating information to the public through social media Instagram. Most of Indonesia Power Suralaya's public relations technicians do not have a background in public relations or communication science. This indicates the lack of competence of human resources in carrying out their roles optimally, especially in managing content plans and narratives through Instagram social media. This research was conducted to find out how the role of public relations technicians in managing content plans and narratives through Instagram and the obstacles experienced by public relations technicians in the process of managing content plans and narratives. The approach used in this research is qualitative with the concept of content plan and narrative stages. The data collection techniques used were in-depth interviews with 5 public relations technicians, observation, documentation and literature study. The results of this study are related to the stages of content plan management such as determining goals and tasks, making observations and analysis, determining components, making synthesis, and making plans and stages of narrative management such as the preparation stage, data collection, organisation, editing and presentation. However, there are several obstacles that affect the effectiveness of content plan and narrative management. These barriers are divided into three parts, namely technical, semantic and behavioural barriers. With the results of this study, it can be concluded that the success of managing content plans and narratives is highly dependent on the role in accordance with the job desc of public relations technicians in aligning company goals with audience needs. date: 2025 type: Thesis type: NonPeerReviewed format: text language: fj identifier: https://eprints.untirta.ac.id/47145/1/SINDHUMAYA%20DELLA%20DESWITA_6662200067_FullText.pdf format: text language: fj identifier: https://eprints.untirta.ac.id/47145/2/SINDHUMAYA%20DELLA%20DESWITA_6662200067_CP.pdf format: text language: fj identifier: https://eprints.untirta.ac.id/47145/3/SINDHUMAYA%20DELLA%20DESWITA_6662200067_01.pdf format: text language: fj identifier: https://eprints.untirta.ac.id/47145/4/SINDHUMAYA%20DELLA%20DESWITA_6662200067_02.pdf format: text language: fj identifier: https://eprints.untirta.ac.id/47145/5/SINDHUMAYA%20DELLA%20DESWITA_6662200067_03.pdf format: text language: fj identifier: https://eprints.untirta.ac.id/47145/6/SINDHUMAYA%20DELLA%20DESWITA_6662200067_04.pdf format: text language: fj identifier: https://eprints.untirta.ac.id/47145/7/SINDHUMAYA%20DELLA%20DESWITA_6662200067_05.pdf format: text language: fj identifier: https://eprints.untirta.ac.id/47145/8/SINDHUMAYA%20DELLA%20DESWITA_6662200067_Ref.pdf format: text language: fj identifier: https://eprints.untirta.ac.id/47145/9/SINDHUMAYA%20DELLA%20DESWITA_6662200067_Lamp.pdf identifier: DELLA DESWITA, SINDHUMAYA (2025) PERAN TEKNISI HUMAS DALAM MENGELOLA CONTENT PLAN DAN NARASI MELALUI MEDIA SOSIAL INSTAGRAM PT PLN INDONESIA POWER SURALAYA. S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.