relation: https://eprints.untirta.ac.id/45993/
title: JAKLINGKO SEBAGAI PROGRAM INOVASI INTEGRASI TRANSPORTASI PUBLIK DI PROVINSI DKI JAKARTA
creator: Mukti, Nugroho
subject: Public Administration
subject: HE Transportation and Communications
description: Jaklingko represents a form of implementing an integrated and unified transportation policy in DKI Jakarta. This policy is driven by the complex public transportation issues in Jakarta, particularly the poor performance of private operators in terms of operational patterns, vehicle conditions, and fare problems. It also aims to encourage greater public interest in using public transportation. Jaklingko introduces a unified payment system across all modes of transportation through the use of electronic payment cards. Additionally, it provides fare integration with government subsidies for various modes of transportation to reduce user costs. The program also includes an application that offers access to travel information, facilitates trip planning, ticket purchasing, and payment via QR codes, thus supporting the use of integrated fares. The researcher employs the innovation typology theory of Mulgan & Albury to analyze the Jaklingko program, focusing on five typologies: product innovation, service process innovation, method innovation, policy innovation, and system innovation. The research applies Creswell’s qualitative method with a case study approach. The findings indicate that Jaklingko, as outlined in Governor Regulation No. 68 of 2021, falls under the system and process innovation typologies. This is evidenced by the transformation in transportation governance through a collaborative approach among stakeholders and the simplification of service procedures via changes in the operational management of transportation operators. This innovation has received a positive response from public transportation users due to its efficiency and accessibility.
date: 2024
type: Thesis
type: NonPeerReviewed
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language: en
identifier: https://eprints.untirta.ac.id/45993/1/Nugroho%20Mukti_6670200018_Fulltext.pdf
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identifier: https://eprints.untirta.ac.id/45993/2/Nugroho%20Mukti_6670200018_CP.pdf
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identifier: https://eprints.untirta.ac.id/45993/3/Nugroho%20Mukti_6670200018_01.pdf
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identifier: https://eprints.untirta.ac.id/45993/4/Nugroho%20Mukti_6670200018_02.pdf
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identifier: https://eprints.untirta.ac.id/45993/5/Nugroho%20Mukti_6670200018_03.pdf
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identifier: https://eprints.untirta.ac.id/45993/6/Nugroho%20Mukti_6670200018_04.pdf
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identifier: https://eprints.untirta.ac.id/45993/7/Nugroho%20Mukti_6670200018_05.pdf
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identifier: https://eprints.untirta.ac.id/45993/8/Nugroho%20Mukti_6670200018_Ref.pdf
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identifier: https://eprints.untirta.ac.id/45993/9/Nugroho%20Mukti_6670200018_Lamp.pdf
identifier:   Mukti, Nugroho  (2024) JAKLINGKO SEBAGAI PROGRAM INOVASI INTEGRASI TRANSPORTASI PUBLIK DI PROVINSI DKI JAKARTA.  S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.