eprintid: 45605
rev_number: 20
eprint_status: archive
userid: 14331
dir: disk0/00/04/56/05
datestamp: 2025-02-05 13:52:26
lastmod: 2025-02-05 13:52:26
status_changed: 2025-02-05 13:52:26
type: thesis
metadata_visibility: show
creators_name: AGUNG BIMANTORO, MUHAMMAD
creators_id: 5502200044
contributors_type: http://www.loc.gov/loc.terms/relators/THS
contributors_type: http://www.loc.gov/loc.terms/relators/THS
contributors_name: JOHAN W, MUHAMMAD
contributors_name: FADHILAH, FADHILAH
contributors_id: 198101052024211011
contributors_id: 199202042019032025
corp_creators: UNIVERSITAS SULTAN AGENG TIRTAYASA
corp_creators: FAKULTAS EKONOMI DAN BISNIS
corp_creators: MANAJEMEN PEMASARAN
title: ANALISIS KUALITAS PELAYANAN LABBAIK CHICKEN CABANG CIRACAS SERANG BANTEN
ispublished: pub
subjects: HB
divisions: FEB
divisions: D3Marketing
full_text_status: restricted
keywords: Service Quality
Kualitas Pelayanan
note: Restoran merupakan suatu sarana untuk menyelenggarakan jasa pelayanan berupa makanan dan minuman. Dalam hal ini, kualitas pelayanan yang baik sangat menentukan perkembangan restoran selain makanan dan minuman sebagai produk yang ditawarkan. Labbaik Chicken, merupakan restoran cepat saji yang memiliki misi menyediakan produk dan pelayanan berkualitas tinggi yang halal. Tujuan penelitian ini adalah untuk mengetahui bagaimana kualitas pelayanan Labbaik Chicken Cabang Ciracas Serang Banten. Metode penulisan yang digunakan adalah metode deskriptif. Pengumpulan data dalam tugas akhir ini menggunakan observasi, dokumentasi, dan kuesioner. Hasil tugas akhir memperlihatkan bahwa kualitas pelayanan dari Labbaik Chicken Ciracas adalah sudah baik dalam memberikan kualitas pelayanan kepada konsumen.
abstract: A restaurant is a means of providing services in the form of food and beverages. In this case, the quality of good service greatly determines the development of restaurants other than food and beverages as products offered. Labbaik Chicken, is a fast food restaurant that has a mission to provide high-quality products and services that are halal. The purpose of this study is to find out how the quality of service of Labbaik Chicken Ciracas Serang Banten Branch is. The writing method used is a descriptive method. Data collection in this final project uses observation, documentation, and questionnaires. The results of the final project show that the quality of service from Labbaik Chicken Ciracas is good in providing quality of service to consumers.
date: 2024
date_type: published
pages: 62
institution: UNIVERSITAS SULTAN AGENG TIRTAYASA
department: MANAJEMEN PEMASARAN
thesis_type: diploma
thesis_name: dphil
citation:   AGUNG BIMANTORO, MUHAMMAD  (2024) ANALISIS KUALITAS PELAYANAN LABBAIK CHICKEN CABANG CIRACAS SERANG BANTEN.  D3 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.   
document_url: https://eprints.untirta.ac.id/45605/1/Muhammad%20Agung%20Bimantoro_5502200044_Full%20Text.pdf
document_url: https://eprints.untirta.ac.id/45605/2/Muhammad%20Agung%20Bimantoro_5502200044_01.pdf
document_url: https://eprints.untirta.ac.id/45605/3/Muhammad%20Agung%20Bimantoro_5502200044_02.pdf
document_url: https://eprints.untirta.ac.id/45605/4/Muhammad%20Agung%20Bimantoro_5502200044_03.pdf
document_url: https://eprints.untirta.ac.id/45605/5/Muhammad%20Agung%20Bimantoro_5502200044_04.pdf
document_url: https://eprints.untirta.ac.id/45605/6/Muhammad%20Agung%20Bimantoro_5502200044_05.pdf
document_url: https://eprints.untirta.ac.id/45605/7/Muhammad%20Agung%20Bimantoro_5502200044_Ref.pdf
document_url: https://eprints.untirta.ac.id/45605/8/Muhammad%20Agung%20Bimantoro_5502200044_Lampiran.pdf