relation: https://eprints.untirta.ac.id/45402/
title: PERLINDUNGAN HUKUM TERHADAP KONSUMEN JASA TITIP   ONLINE YANG TIDAK MENERIMA PRODUK JASA TIKET KONSER   DITINJAU DENGAN UNDANG-UNDANG NOMOR 8 TAHUN 1999   TENTANG PERLINDUNGAN KONSUMEN (Studi Kasus Konser KPOP NCT DREAM Jakarta)
creator: Vania Yuniandra, Levina
subject: K Law (General)
description: Consumer protection is increasingly seen as very important, both materially and formally. Consumer protection is an inseparable part of healthy business   activities. In a healthy business activity, there is a balance between legal   protection for consumers and business operators. Indonesia has several regulations that protect consumers, including Law Number 8 of 1999 on Consumer Protection. In Article 1, paragraph 1, "Consumer protection is all efforts that ensure legal certainty to provide protection to consumers." Consumers of the consignment service with the initials SK, HH, ZAP used the consignment service to obtain tickets for the KPOP concert NCT DREAM in Jakarta. This research aims to understand the Legal Protection for Consumers Who Experience Immaterial Loss According to the Republic of Indonesia Law Number 8 of 1999 on Consumer Protection, to determine the accountability of the entrusted service providers towards consumers who suffer immaterial loss due to not obtaining concert tickets. This research uses a normative juridical method with a case approach research specification. The data used in this research are secondary data supported by primary data in the form of interviews with consumers, which are analyzed descriptively qualitatively. The research results show that based on Article 4 letter (h) of Law Number 8 of 1999 concerning Consumer Protection, it explains that consumers have the right to receive compensation, reimbursement,   and/or replacement if the goods and/or services received do not match the   agreement. The responsibility of business actors towards consumers has not been fully and properly implemented and is not in accordance with Law Number 8 of 1999 concerning Consumer Protection, so the consumers did not receive compensation/reimbursement for not obtaining concert tickets and the refunds were not fully returned to the consumers, which affected the process of providing compensation to the consumers.
date: 2024
type: Thesis
type: NonPeerReviewed
format: text
language: id
identifier: https://eprints.untirta.ac.id/45402/1/LEVINA%20VANIA%20YUNIANDRA_1111200090_FULL%20TEXT.pdf
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language: en
identifier: https://eprints.untirta.ac.id/45402/2/LEVINA%20VANIA%20YUNIANDRA_1111200090_01.pdf
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identifier: https://eprints.untirta.ac.id/45402/3/LEVINA%20VANIA%20YUNIANDRA_1111200090_02.pdf
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identifier: https://eprints.untirta.ac.id/45402/4/LEVINA%20VANIA%20YUNIANDRA_1111200090_03.pdf
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language: en
identifier: https://eprints.untirta.ac.id/45402/5/LEVINA%20VANIA%20YUNIANDRA_1111200090_04.pdf
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language: en
identifier: https://eprints.untirta.ac.id/45402/6/LEVINA%20VANIA%20YUNIANDRA_1111200090_05.pdf
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language: en
identifier: https://eprints.untirta.ac.id/45402/7/LEVINA%20VANIA%20YUNIANDRA_1111200090_REFF.pdf
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language: en
identifier: https://eprints.untirta.ac.id/45402/8/LEVINA%20VANIA%20YUNIANDRA_1111200090_LAMP.pdf
identifier:   Vania Yuniandra, Levina  (2024) PERLINDUNGAN HUKUM TERHADAP KONSUMEN JASA TITIP ONLINE YANG TIDAK MENERIMA PRODUK JASA TIKET KONSER DITINJAU DENGAN UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN (Studi Kasus Konser KPOP NCT DREAM Jakarta).  S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.