Imron, Ali (2021) THE EFFECT OF EMOTIONAL INTELLIGENCE LEADERSHIP STYLE ORGANIZATIONALCULTURE AND JOB SATISFACTION ON TURNOVER INTENTION IN BANKING. Academy of Accounting and Financial Studies Journal, 26 (1). ISSN (Print ISSN: 1096-3685; Online ISSN: 1528-2635)

Text Corespondent author [email protected], LoA, Artikel.pdf - Published Version Download (496kB)

Abstract

This study examined the effect of emotional intelligence, leadership style, organizational culture, and job satisfaction on employee turnover intention of PT. Bank Jabar and Banten (BJB) Tbk. This study also tested the direct relationship and indirect relationship by using a sample of 179 employees with assistant positions at PT. Bank Jabar and Banten (BJB) Tbk are spread across Regional Offices. This study used quantitative methods with data analysis techniques, including validity and reliability tests, correlation and coefficient tests, path analysis tests, indirect influence tests using Sobel test analysis. The results showed a direct negative influence between Emotional Intelligence, Leadership Style, Organizational Culture, and Job Satisfaction on Turnover Intentions. There was a direct positive influence between Emotional Intelligence, Leadership Style, Organizational Culture on Job Satisfaction. From the results of the Sobel test, there was an indirect negative influence between Emotional Intelligence, Organizational Culture, and Leadership Style on Turnover Intention through Job Satisfaction. The direct influence of emotional intelligence, leadership style, organizational culture, and job satisfaction on the turnover intention of BJB.Tbk bank employees directed company management to reduce the tendency to move through the formulation of policies related to Emotional Intelligence, Leadership Style, Organizational Culture, and Job Satisfaction. The direct influence of emotional intelligence, leadership style, organizational culture, and job satisfaction on the turnover intention of BJB.Tbk bank employees directed company management to reduce the tendency to move through the formulation of policies related to Emotional Intelligence, Leadership Style, Organizational Culture, and Job Satisfaction.

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