NABILA TAZKIA, ZAHRA (2026) PENGARUH WORK LIFE BALANCE DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN GEN Z DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING (Studi Pada Karyawan Gen Z di Kota Serang). S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.
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Abstract
Penelitian ini didasari atas adanya hasil survei yang menyatakan bahwa mayoritas perusahaan tidak mendapatkan kepuasan atas kinerja Gen Z. hal ini diperkuat atas rendahnya produktivitas tenaga kerja di Indonesia yang mana Gen Z menjadi generasi yang paling mendominasi jumlah angkatan kerja saat ini. Karakteristik dan pola kerja Generasi Z juga diketahui berbeda dari generasi sebelumnya. Generasi ini lebih menyukai keseimbangan kerja-hidup (work life balance) dan lebih menaruh perhatian pada faktor lingkungan, khususnya lingkungan dalam kerja yang memungkinkan memberikan dampaknya pada kinerja karyawan. Dalam penelitian ini, peneliti menduga bahwa terdapat tiga faktor yang dapat mempengaruhi kinerja karyawan (Y), yaitu work life balance (X1) dan lingkungan kerja (X2) yang berpengaruh secara langsung, serta kepuasan kerja (Z) yang berperan sebagai variabel mediasi dan berpengaruh secara tidak langsung terhadap kinerja karyawan. Penelitian ini menggunakan metode kuantitatif kausal. Populasi dalam penelitian ini yaitu karyawan Gen Z di Kota Serang yang tidak diketahui jumlah secara keseluruhannya. Sehingga menggunakan perhitungan Ferdinand dengan teknik pengambilan sampel menggunakan non-probability sampling melalui metode purposive sampling. Berdasarkan hasil tersebut, jumlah sampel yang digunakan dalam penelitian ini adalah 118 karyawan Gen Z di Kota Serang. Hasil penelitian menunjukkan bahwa work life balance dan lingkungan kerja tidak berpengaruh positif terhadap kinerja karyawan. Namun, work life balance dan lingkungan kerja berpengaruh positif terhadap kepuasan kerja, dan kepuasan kerja berpengaruh secara positif terhadap kinerja karyawan. Selain itu, kepuasan kerja sebagai variabel intervening antara work life balance dan lingkungan kerja berpengaruh signifikan terhadap kinerja karyawan, sehingga kepuasan kerja terbukti berhasil memediasi work life balance dan lingkungan kerja terhadap kinerja karyawan. Kata Kunci: Work Life Balance, Lingkungan Kerja, Kinerja Karyawan, Kepuasan Kerja
| Item Type: | Thesis (S1) | |||||||||
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| Additional Information: | This research is based on survey results indicating that the majority of companies are dissatisfied with the performance of Gen Z. This is further reinforced by the low productivity of the workforce in Indonesia, with Gen Z currently the dominant generation in the workforce. The characteristics and work patterns of Generation Z are also known to differ from previous generations. This generation prefers work-life balance and places greater emphasis on environmental factors, particularly the work environment, which can impact employee performance. In this study, the researcher hypothesizes that three factors can influence employee performance (Y): work-life balance (X1) and work environment (X2), which have a direct influence, and job satisfaction (Z), which acts as a mediating variable and indirectly influences employee performance. This study employed a causal quantitative method. The population in this study was Gen Z employees in Serang City, whose total number was unknown. Therefore, Ferdinand's calculation was used with a non-probability sampling technique through purposive sampling. Based on these results, the sample size for this study was 118 Gen Z employees in Serang City. The results of the study indicate that work-life balance and work environment do not positively influence employee performance. However, work-life balance and work environment positively influence job satisfaction, and job satisfaction positively influences employee performance. Furthermore, job satisfaction, as an intervening variable between work-life balance and work environment, significantly influences employee performance. Thus, job satisfaction is proven to be a successful mediator between work-life balance and work environment on employee performance. | |||||||||
| Uncontrolled Keywords: | Work Life Balance, Lingkungan Kerja, Kinerja Karyawan, Kepuasan Kerja Work-Life Balance, Work Environment, Employee Performance, Job Satisfaction | |||||||||
| Subjects: | B Philosophy. Psychology. Religion > BP Islam. Bahaism. Theosophy, etc | |||||||||
| Divisions: | 05-Fakultas Ekonomi dan Bisnis 05-Fakultas Ekonomi dan Bisnis > Program Sarjana Ekonomi Syariah |
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| Depositing User: | zahra nabila tazkia | |||||||||
| Date Deposited: | 16 Mar 2026 04:08 | |||||||||
| Last Modified: | 16 Mar 2026 04:08 | |||||||||
| URI: | http://eprints.untirta.ac.id/id/eprint/59294 |
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