Awaliah, Irna Helianti (2026) Hubungan Komunikasi SBAR (Situation, Background, Assessment, Recommendation) terhadap Kinerja Perawat dalam Melaksanakan Asuhan Keperawatan di Rumah Sakit Umum Daerah Banten. S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.
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Abstract
Background: Nurse performance is an essential factor in ensuring the quality of healthcare services and patient safety in hospitals. Optimal performance depends not only on clinical skills but also on effective communication among nurses. Communication errors during handover often lead to incomplete information transfer, which may reduce the quality of nursing care. The SBAR communication method (Situation, Background, Assessment, Recommendation) is designed to provide a structured, clear, and efficient framework to enhance information delivery and support effective teamwork during handover. Purpose: To determine the relationship between SBAR communication and nurse performance in implementing nursing care in the Banten Regional General Hospital. Method: This study employed a descriptive correlational design with a cross-sectional approach and used questionnaires for data collection. The number of samples in this study was 127 respondents. Results: Most respondents performed SBAR communication well (84.3%) and demonstrated good performance (91.3%). The statistical test showed a significant relationship between SBAR communication and nurses’ performance in providing nursing care (p = 0,001). Conclusion: SBAR communication has been proven to play a direct role in improving nurses performance, the more effective the communication, the more optimal the nursing care provided. Keywords: SBAR Communication, nurse performance, nursing care.
| Item Type: | Thesis (S1) | |||||||||
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| Additional Information: | Latar belakang: Kinerja perawat merupakan salah satu faktor penting dalam menjamin mutu pelayanan kesehatan dan keselamatan pasien di rumah sakit. Kinerja yang optimal tidak hanya bergantung pada keterampilan klinis, tetapi juga pada efektivitas komunikasi antarperawat. Salah satu permasalahan yang sering muncul adalah kesalahan komunikasi saat handover yang dapat mengakibatkan informasi tidak tersampaikan secara lengkap, sehingga menurunkan kualitas asuhan keperawatan. Penerapan metode komunikasi SBAR (Situation, Background, Assessment, Recommendation) bertujuan untuk menciptakan sistem komunikasi yang lebih terstruktur, jelas, dan efisien agar proses serah terima berjalan optimal. Tujuan: Mengetahui hubungan antara komunikasi SBAR dengan kinerja perawat dalam melaksanakan asuhan keperawatan di Rumah Sakit Umum Daerah Banten. Metode: Penelitian ini menggunakan desain deskriptif korelasional dengan pendekatan cross sectional dan pengumpulan data melalui kuesioner. Jumalah sampel pada penelitian ini adalah 127 responden. Hasil: Sebagian responden melakukan komunikasi SBAR dengan baik (84,3%) dan memiliki kinerja yang baik (91,3%). Hasil uji menunjukkan adanya hubungan signifikan antara komunikasi SBAR terhadap kinerja perawat dalam melaksanakan asuhan keperawatan (p =0,001). Simpulan: Komunikasi SBAR terbukti berperan langsung dalam meningkatkan kinerja perawat, sehingga semakin efektif komunikasi yang dilakukan maka semakin optimal pula kinerja perawat dalam memberikan pelayanan. Kata kunci: Kommunikasi SBAR, kinerja perawat, asuhan keperawatan. | |||||||||
| Subjects: | R Medicine > RT Nursing | |||||||||
| Divisions: | 07-Fakultas Kedokteran 07-Fakultas Kedokteran > 14201-Prodi Keperawatan S1 |
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| Depositing User: | Irna Helianti Awaliah | |||||||||
| Date Deposited: | 24 Feb 2026 02:46 | |||||||||
| Last Modified: | 24 Feb 2026 02:46 | |||||||||
| URI: | http://eprints.untirta.ac.id/id/eprint/58525 |
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