ACHMAD, HAFIZH (2026) PERLINDUNGAN KONSUMEN TERHADAP PEMALSUAN BAHAN BAKAR PERTAMAX YANG BERBAHAN DASAR PERTALITE DI SPBU 34.151.39 KOTA TANGERANG BERDASRKAN UNDANG- UNDANG NO 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN. S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.
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Abstract
Fuel oil (BBM) is one of the vital necessities of society, whose role continues to increase along with the development of the times. The need for high-quality fuel oil that meets established standards has become increasingly important to support transportation activities and daily life. However, the high demand for fuel oil, particularly high-octane fuel such as Pertamax, is often exploited by irresponsible gas station (SPBU) operators through practices of fuel adulteration or blending in order to gain greater profits. On the other hand, consumers generally have limited knowledge to distinguish between genuine fuel and adulterated fuel, which makes them the most disadvantaged party in such fraudulent practices.Therefore, this study aims to examine consumer legal protection, legal remedies available to consumers against the adulteration of Pertamax fuel made from a Pertalite base, and the liability of business actors based on Law Number 8 of 1999 concerning Consumer Protection. The theories applied in this research are the theory of legal protection and the theory of legal liability. The research method used is normative juridical research with a statutory approach and a conceptual approach. The data sources consist of secondary data supported by primary data obtained through interviews. Secondary data were collected through literature studies, while primary data were gathered through interviews.The results of the study indicate that SPBU 34.151.39 in Tangerang City failed to fulfill aspects of consumer protection, as evidence was found of fuel adulteration practices by mixing Pertalite with blue coloring agents to resemble Pertamax, which clearly caused losses to consumers. The form of responsibility that should be borne by the business actor is the provision of compensation to consumers who have suffered losses, in accordance with the provisions of Law Number 8 of 1999 concerning Consumer Protection. The law emphasizes that every consumer has the right to safety, comfort, and security in using goods or services, including fuel oil traded by gas stations.
| Item Type: | Thesis (S1) | |||||||||
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| Additional Information: | Bahan bakar minyak (BBM) merupakan salah satu kebutuhan vital masyarakat yang perannya semakin meningkat seiring perkembangan zaman. Kebutuhan akan BBM berkualitas dan sesuai standar kini menjadi hal yang sangat penting untuk menunjang aktivitas transportasi dan kehidupan sehari-hari. Namun, tingginya permintaan terhadap BBM, khususnya jenis Pertamax yang memiliki oktan tinggi, kerap dimanfaatkan oleh oknum pelaku usaha SPBU yang tidak bertanggung jawab dengan melakukan praktik pemalsuan atau pengoplosan BBM demi memperoleh keuntungan lebih besar. Di sisi lain, pengetahuan konsumen masih terbatas untuk membedakan BBM asli dengan yang telah dicampur, sehingga mereka menjadi pihak yang paling dirugikan dalam praktik kecurangan tersebut. Oleh karena itu, penulis ingin mengetahui bagaimana perlindungan hukum konsumen, upaya hukum konsumen terhadap pemalsuan bahan bakar minyak pertamax yang berbahan dasar pertalite dan tanggung jawab pelaku usaha berdasarkan Undang-Undang No 8 Tahun 1999 Tentang Perlindungan Konsumen. Teori yang digunakan pada penelitian ini adalah teori perlindungan hukum dan teori tanggung jawab hukum. Metode penelitian yang digunakan ialah yuridis normatif dengan pendekatan perundang-undangan dan pendekatan konseptual. Sumber data yang digunakan adalah data sekunder yang ditunjang oleh data primer dengan metode mewawancarai.Teknik mengumpulkan data sekunder adalah studi kepustakaan dan data primer melalui wawancara. Hasil penelitian menunjukkan bahwa SPBU 34.151.39 di Kota Tangerang tidak memperhatikan aspek perlindungan terhadap konsumen, karena ditemukan adanya praktik pemalsuan bahan bakar minyak (BBM) dengan cara mencampur Pertalite dan zat pewarna biru agar menyerupai Pertamax, yang secara nyata merugikan konsumen. Bentuk pertanggungjawaban dari pelaku usaha seharusnya berupa pemberian ganti rugi kepada konsumen yang dirugikan, sesuai dengan ketentuan dalam Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen. Undang-undang tersebut menegaskan bahwa setiap konsumen berhak atas rasa aman, nyaman, dan keselamatan dalam menggunakan produk barang atau jasa, termasuk dalam hal ini bahan bakar minyak yang diperdagangkan oleh SPBU. | |||||||||
| Uncontrolled Keywords: | Bahan Bakar Minyak, Konsumen, Perlindungan Konsumen Fuel, Consumer, Consumer Protection | |||||||||
| Subjects: | K Law > K Law (General) | |||||||||
| Divisions: | 01-Fakultas Hukum 01-Fakultas Hukum > 74201-Program Studi Ilmu Hukum |
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| Depositing User: | Achmad Achmad Hafizh Hafizh | |||||||||
| Date Deposited: | 23 Jan 2026 08:14 | |||||||||
| Last Modified: | 23 Jan 2026 08:14 | |||||||||
| URI: | http://eprints.untirta.ac.id/id/eprint/57469 |
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