Algamar, Davin (2025) PERLINDUNGAN HUKUM TERHADAP WISATAWAN ATAS RUNTUHNYA WAHANA PEROSOTAN AIR DI KENJERAN PARK. S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.
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Abstract
Pariwisata adalah berbagai macam kegiatan wisata dan didukung berbagai fasilitas serta layanan yang sangat erat kaitannya dengan pelaku usaha sebagai pihak pengelola tempat wisata dan wisatawan disebut sebagai konsumen. Perlu adanya perlindungan hukum guna memberikan kepastian hukum pada konsumen dalam menggunakan produk barang atau jasa sebab sering kali pelaku usaha tidak mementingkan kesehatan dan keselamatan konsumennya. Perlindungan hukum bagi konsumen ini diatur dalam Undang-Undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen. Penulis tertarik untuk melakukan penelitian guna penyusunan Skripsı. Identıfikasi masalah dalam penelitian ini yaitu; pertama, perlindungan hukum terhadap wisatawan atas runtuhnya wahana perosotan air di Kenjeran Park; kedua, Bagaimana pertanggungjawaban pihak pengusaha pariwisata Kenjeran Park terhadap kerugian konsumen atas runtuhnya wahana perosotan air di Kenjeran Park. Teori yang digunakan dalam penelitian ini Adalah teori perlindungan hukum dan pertanggungiawaban hukum. Metode penelitian menggunakan pendekatan yuridis normatif, spesifikasi dalam penelitian ini menggunakan metode deskriptif analitis, sumber data dalam penelitian ini menggunakan data primer dan data sekunder. Teknik pengumpulan data dalam penelitian ini menggunakan data studi pustaka dan wawancara dengan dianalisis memekai deskriptif kualitatif. Berdasarkan hasil penelitian dan pembahasan dalam penelitian ini, maka dapat disimpulkan bahwa perlindungan hukum belum sepenuhnya dilakukan secara maksimal, pelaku usaha terbukti abai terhadap standar keamanan serta melanggar kewajibannya untuk menyediakan jasa yang aman. Pertanggungjawaban pelaku usaha juga dinilai tidak sesuai dengan peraturan perundang-undangan yang berlaku. Konsumen hanya mendapat perawatan di rumah sakit tanpa adanya ganti rugi secara materiil. Saran dari penelitian ini adalah pelaku usaha dalam hal ini pihak Kenjeran Park wajib menempatkan keselamatan wisatawan dalam kegiatan operasional serta wisatawan diharapkan meningkatkan kesadaran hukum dan keselamatan diri untuk meminimalisir terjadinya kecelakaan. Perlindungan Hukum, Wisatawan, Kenjeran Park.
| Item Type: | Thesis (S1) | |||||||||
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| Additional Information: | Tourism encompasses a variety of travel activities and is supported by various facilities and services that are closely related to business actors who manage tourist sites, while tourists are considered consumers. There is a need for legal protection to provide legal certainty for consumers in using goods or services because business actors often do not prioritize the health and safety of their consumers. Legal protection for consumers is regulated under Law Number 8 of 1999 concerning Consumer Protection. The author is interested in conducting research for the preparation of a thesis. The identification of issues in this study are: first, legal protection for tourists regarding the collapse of the water slide attraction at Kenjeran Park; second, how the tourism business operators of Kenjeran Park are held accountable for consumer losses due to the collapse of the water slide attraction at Kenjeran Park. The theory used in this research is the theory of legal protection and legal responsibility. The research method uses a normative juridical approach, with the specification in this study employing a descriptive analytical method. The sources of data in this research include primary and secondary data. The data collection technique in this research uses literature study and interviews, analyzed using qualitative descriptive methods. Based on the research results and discussions in this study, it can be concluded that legal protection has not been fully implemented to the maximum, business actors are shown to neglect safety standards as weil as violate their obligations to provide safe services. Accountability of business actors was also assessed as not complying with the provisions of applicable legislation. Consumers only get care in hospitals without any material compensation. The recommendation from this study is that business operators, in this case Kenjeran Park, must prioritize tourist safety in their operational activities, and tourists are expected to increase their legal and personal safety awareness to minimize accidents. Legal Protection, Tourist, Kenjeran Park | |||||||||
| Uncontrolled Keywords: | Perlindungan Hukum, Wisatawan, Kenjeran Park. Legal Protection, Tourist, Kenjeran Park | |||||||||
| Subjects: | K Law > K Law (General) | |||||||||
| Divisions: | 01-Fakultas Hukum > 74201-Program Studi Ilmu Hukum | |||||||||
| Depositing User: | Davin Algamar Algamar | |||||||||
| Date Deposited: | 16 Dec 2025 01:33 | |||||||||
| Last Modified: | 16 Dec 2025 01:33 | |||||||||
| URI: | http://eprints.untirta.ac.id/id/eprint/56639 |
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