Faiza, Salsabila Nur (2025) IMPLEMENTASI KEBIJAKAN ONLINE SINGLE SUBMISSION - RISK BASED APPROACH (OSS-RBA) DALAM PERIZINAN BERUSAHA BERBASIS RISIKO (Studi di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Serang). S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.
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Abstract
The government has launched the Online Single Submission -Risk Based Approach (OSS-RBA) licensing system in 2021 to make it easier for business actors to register their businesses. However, in its implementation, there are still several problems in the form of communication that has not gone well and the OSS system which often experiences technical problems. This study aims to analyze more deeply the implementation of the OSS-RBA system policy at DPMPTSP Serang Regency. The method used is a qualitative method with descriptive techniques. Data collection was carried out by means of observation, interviews, documentation, and literature studies. The data was validated using data triangulation techniques. The results of this study indicate that the implementation of the OSS-RBA policy at the DPMPTSP of Serang Regency using the theory of George C. Edward III theory has been implemented well, but there are still several obstacles in its implementation. The obstacles faced include: First; the communication carried out by DPMPTSP regarding OSS-RBA is only carried out once a year and is focused on making LKPM and unclear information about OSSRBA on the website and social media of DPMPTSP Serang Regency. Second, the budget in implementing the OSS policy is considered insufficient, which results in a lack of human resources at DPMPTSP and training on OSS has not been provided evenly to implementers. And also the absence of incentives provided by the government to implementers of the OSS-RBA system policy and the OSS system which still often experiences interruptions at the beginning of each month and peak hours, namely 09.00-12.00 WIB because at that time business actors are doing LKPM. Suggestions from researchers to DPMPTSP to be able to increase the intensity of communication to business actors regarding OSS-RBA.
| Item Type: | Thesis (S1) | ||||||
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| Additional Information: | Pemerintah telah meluncurkan sistem perizinan Online Single Submission - Risk Based Approach (OSS-RBA) pada tahun 2021 untuk memudahkan pelaku usaha untuk mendaftarkan usahanya. Namun dalam pengimplementasiannya masih ditemukan beberapa permasalahan berupa komunikasi yang dilakukan belum berjalan dengan baik dan sistem OSS yang sering mengalami kendala teknis. Penelitian ini bertujuan untuk menganalisis lebih dalam terkait implementasi kebijakan sistem OSS-RBA di DPMPTSP Kabupaten Serang. Metode yang digunakan adalah metode kualitatif dengan teknik deskriptif. Pengambilan data dilakukan dengan cara observasi, wawancara, dokumentasi, dan studi literatur. Data divalidasi dengan teknik triangulasi data. Hasil dari penelitian ini bahwa implementasi kebijakan OSS-RBA di DPMPTSP Kabupaten Serang dengan menggunakan teori George C. Edward III sudah dilaksanakan dengan baik, namun masih ditemukan beberapa kendala dalam pengimplementasiannya. Kendala yang dihadapi diantaranya adalah: Pertama; komunkasi yang dilakukan oleh DPMPTSP mengenai OSS-RBA hanya dilakukan satu kali dalam setahun dan difokuskan kepada pembuatan LKPM serta belum jelasnya informasi mengenai OSS-RBA pada website maupun media sosial DPMPTSP Kabupaten Serang. Kedua; anggaran dalam pengimplementasian kebijakan OSS dinilai masih kurang yang mengakibatkan kurangnya SDM yang ada di DPMPTSP dan pelatihan mengenai OSS belum diberikan secara merata kepada pelaksana. Dan juga tidak adanya insentif yang diberikan pemerintah kepada pihak pelaksana kebijakan sistem OSSRBA serta sistem OSS yang masih sering mengalami gangguan pada setiap awal bulan dan jam sibuk yaitu jam 09.00-12.00 WIB dikarenakan pada saat itu pelaku usaha sedang melakukan LKPM. Saran dari peneliti kepada DPMPTSP untuk bisa meningkatkan intensitas komunikasi kepada pelaku usaha mengenai OSS RBA. | ||||||
| Uncontrolled Keywords: | Implementation, Licensing, OSS-RBA Implementasi, Perizinan, OSS-RBA | ||||||
| Subjects: | H Social Sciences > Public Administration | ||||||
| Divisions: | 06-Fakultas Ilmu Sosial dan Ilmu Politik 06-Fakultas Ilmu Sosial dan Ilmu Politik > 63201-Program Studi Administrasi Publik |
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| Depositing User: | Mrs Salsabila Nur Faiza | ||||||
| Date Deposited: | 23 Aug 2025 02:34 | ||||||
| Last Modified: | 23 Aug 2025 02:34 | ||||||
| URI: | http://eprints.untirta.ac.id/id/eprint/52462 |
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