ARKAN RAMADIANSYAH, HILMI (2024) PROSEDUR PEMBERIAN KREDIT GUNA BHAKTI (KGB) PADA PT.BANK BJB KC TANGERANG SELATAN. D3 thesis, Universitas Sultan Ageng Tirtayasa.
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Abstract
This study aims to analyze the effectiveness of the Guna Bhakti credit procedure at Bank BJB in providing services to customers and to evaluate the performance of the credit provision process in meeting the financial needs of the community. The method used in thisstudy is a descriptive method with a qualitative approach, which involves data collection through interviews, observations, and documentation studies of related parties at Bank BJB. The focus of this study includes the stages of the credit procedure starting from submission, feasibility analysis, to credit disbursement, as well as the obstacles faced in each stage. The results of the study indicate that the Guna Bhakti credit procedure at Bank BJB is generally effective in meeting customer needs, but there are several challenges in terms of the data verification process and credit supervision. xi tis hoped that with improvements in several aspects of the procedure and increasing the quality of service, the Guna Bhakti credit procedure can be increasingly optimal in supporting community economic empowerment.
| Item Type: | Thesis (D3) | ||||||
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| Additional Information: | Penelitian ini bertujuan untuk menganalisis prosedur kredit Guna Bhakti pada Bank BJB dalam memberikan pelayanan kepada nasabah serta untuk mengevaluasi kinerja proses pemberian kredit dalam memenuhi kebutuhan finansial masyarakat. Metode yang digunakan dalam penelitian ini adalah metode deskriptif dengan pendekatan kualitatif, yang melibatkan pengumpulan data melalui wawancara, observasi, dan studi dokumentasi terhadap pihak terkait di Bank BJB. Fokus penelitian ini meliputi tahapan prosedur kredit mulai dari pengajuan, analisis kelayakan, hingga pencairan kredit, serta kendala yang dihadapi dalam setiap tahapan. Hasil penelitian menunjukkan bahwa prosedur kredit Guna Bhakti pada Bank BJB secara umum efektif dalam memenuhi kebutuhan nasabah, namun terdapat beberapa tantangan dalam hal proses verifikasi data dan pengawasan kredit. Diharapkan, dengan perbaikan pada beberapa aspek prosedur dan peningkatan kualitas layanan, prosedur kredit Guna Bhakti dapat semakin optimal dalam mendukung pemberdayaan ekonomi masyarakat. | ||||||
| Uncontrolled Keywords: | Credit procedure, Guna Bhakti, Bank BJB, economic empowerment. Prosedur kredit, Guna Bhakti, Bank BJB, pemberdayaan ekonomi. | ||||||
| Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HF Commerce > HF5601 Accounting H Social Sciences > HF Commerce > HF5601 Accounting |
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| Divisions: | 05-Fakultas Ekonomi dan Bisnis > 62201-Program Diploma III Akuntansi 05-Fakultas Ekonomi dan Bisnis |
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| Depositing User: | Hilmi Arkan Ramadiansyah | ||||||
| Date Deposited: | 04 Mar 2025 02:41 | ||||||
| Last Modified: | 04 Mar 2025 02:41 | ||||||
| URI: | http://eprints.untirta.ac.id/id/eprint/47279 |
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