Haekal Maulana, Bagus (2022) PENYELESAIAN KLAIM ASURANSI PT. AIA FINANCIAL YANG TIDAK SESUAI KETENTUAN POLIS DIHUBUNGKAN DENGAN UNDANG-UNDANG NOMOR 40 TAHUN 2014 TENTANG PERASURANSIAN. S1 thesis, Universitas sultan ageng tirtayasa.
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Abstract
A definite agreement is a legal responsibility for the students. This legal responsibility is based on the agreed agreement, in this case insurance is regulated in Law Number 40 of 2014. There are also several provisions regarding the obligations and rights that must be carried out by the insurance company as the insurer contained in the insurance policy of PT. AIA Finance. Agreements made in writing are usually written explicitly in the terms or clauses of the agreement. However, if the agreement is not made in writing, then it is a habit that has the core or adheres to interests, in addition to the provisions of the law. The author is interested in researching how the insurance liability of PT. AIA Financial against policyholders for insurance claims under the insurance law number 40 of 2014? and how the legal certainty of PT. AIA Financial for insurance claims under the insurance law number 40 of 2014?. The theory used in this research is the theory of legal protection and legal certainty. The method used in this research is juridicalnormative with an approach based on laws and regulations with a case approach. Sources of data used in this study are data obtained from secondary data as well as supporting primary data in the form of interviews with one of the interviewees of PT. AIA Finance. results Based on this research that PT. AIA Financial has not provided legal certainty regarding payment of insurance claims but the company is obliged to fulfill payment obligations to the insurer based on the laws and regulations. As for the advice given is PT. AIA Financial grips claims and complaints through a fast, simple, accessible and fair process as regulated in Article 31 paragraph (3) of law number 40 of 2014 concerning insurance and makes payment of policyholder claims as stipulated in the policy provisions.
| Item Type: | Thesis (S1) | |||||||||
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| Additional Information: | Perjanjian pasti menimbulkan tanggung jawab hukum bagi para pihaknya. Tanggung jawab hukum ini didasari pada Perjanjian yang telah disepakati, dalam hal ini perasuransian diatur dalam Undang-Undang Nomor 40 Tahun 2014. Adapulabeberapa ketentuan mengenai kewajiban dan hak yang harus dijalankan olehperusahaan asuransi sebagai penanggung terdapat didalam polis asuransi PT. AIA Financial. perjanjian dibuat secara tertulis, biasanya pembatasan dituliskan secara tegas dalam syarat-syarat atau klausula perjanjian. Tetapi apabila perjanjian dibuatsecara tidak tertulis maka kebiasaan yang berintikan kelayakan atau keadilan memegang peranan penting, disamping ketentuan undang-undang. Penulis tertarik untuk meneliti mengenai Bagaimana pertanggung jawaban asuransi PT. AIA Financial terhadap pemegang polis untuk klaim asuransi menurut undang-undang perasuransian nomor 40 tahun 2014? dan bagaimana kepastian hukum pemegang polis PT. AIA Financial untuk klaim asuransi berdasarkan undang-undang perasuransian nomor 40 tahun 2014?. Adapun teori yang digunakan dalam penelitian ini adalah teori perlindungan hukum dan kepastian hukum. Metode yang dilakukan dalam penelitian ini adalah yuridis normatif dengan pendekatan berdasarkan peraturan perundang-undangan dan pendekatan kasus. Sumber data yang digunakan dalam penelitian ini adalah data yang diperoleh dari data sekunder serta data primer berupa wawancara kepada narasumber salah satu pegawai PT. AIA Financial. Berdasarkan hasil penelitian ini bahwa PT. AIA Financial belum memberikan kepastian hukum mengenai pembayaran klaim asuransi tetapi perusahaan wajib memenuhi kewajiban pengembalian klaim kepada penanggung berdasarkan peraturan perundang-undangan. Adapun saran yang diberikan penulis adalah baiknya PT. AIA Financial menangani klaim dan keluhan melalui proses yang cepat, sederhana, mudah diakses dan adil sebagaimana diatur dalam Pasal 31 ayat (3) undang-undang nomor 40 tahun 2014 tentang perasuransian dan melakkan pembayaran klaim pemegang polis sebagaimana diatur dalam ketentuan polis. | |||||||||
| Uncontrolled Keywords: | Insurance, Claim, Settlement Penyelesaian, Klaim, Asuransi | |||||||||
| Subjects: | K Law > K Law (General) | |||||||||
| Divisions: | 01-Fakultas Hukum 01-Fakultas Hukum > 74201-Program Studi Ilmu Hukum |
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| Depositing User: | Bagus Haekal Maulana | |||||||||
| Date Deposited: | 03 Sep 2024 15:28 | |||||||||
| Last Modified: | 03 Sep 2024 15:28 | |||||||||
| URI: | http://eprints.untirta.ac.id/id/eprint/40872 |
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