RAHAYU, IRA (2023) USAHA BARU PELAYANAN PUBLIK DALAM KONTEKS PEMBUATAN AKTA KELAHIRAN. S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.
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Abstract
“THE INTENTION NEW PUBLIC SERVICE IN THE CONTEXT OF MAKING BITH CERTIFICATE” (Descriptive study at population and Civil Registration Agency Lebak) By IRA RAHAYU NIM. 2286150011 ABSTRACT This study aims at findig out about the implementation publik service in the contex of making birth certificate, an obstruction encountered, and the intention how to handle an obstruction it self. On the other hand, this research was conducted in two places. Meanwhile, on this research, the researcher was interview some people who lived at Bayah district it self. Then, the approachment that was used on this research is qualitative method. Therefore, to collect the data the resercher was used some instruments there were: interview, observation and documentation study. Furtheremore, this research was used creadibility test and triangulation thecnique in orther to knowing about the validity of the result of the data that have collected by the researcher, the data show that the implementation in the contex of making birth ceritificate at population and Civil Registration Agency which purpose in order make some people who lived at Lebak regency more easier. But, there were some aspect that still lack and need to be improved. Such as the information of some polices didn’t accepted clearly by society who lived at Lebak regency. And the infromation deadline of making birth certificate still unclear. On the other hand, there were still some weaknesses that found, as we know that found, as wwe know that the infrastucture is the main support for the implemntation of production but the infrastucture still uncompleted. Then, there were something important that should be attention by population and Civil Registration Agency. Because, the infrasucture which existed all of them should be repaired. Such as, the door of rest room or toilet should be reapired too, and there was not box critism.
| Item Type: | Thesis (S1) | |||||||||
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| Additional Information: | USAHA BARU PELAYANAN PUBLIK DALAM KONTEKS PEMBUATAN AKTA KELAHIRAN (Studi Deskriftif di Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Lebak) Oleh IRA RAHAYU NIM. 2286150011 ABSTRAK Penelitian ini bertujuan untuk mengetahui pelaksanaan pelayanan publik dalam konteks pembuatan akta kelahiran, hambatan yang dihadapi, serta upaya yang dilakukan untuk mengatasi hambatan tersebut. Pendekatan yang digunakan dalam penelitian ini adalah pendekatan penelitian kualitatif, Pengumpulan data dilakukan dengan cara wawancara, observasi dan studi dokumentasi. Pemeriksaan dan pengecekaan keabsahan data menggunakan Uji Kredibilitas dengan teknik triangulasi. Dari hasil data lapangan yang diperoleh peneliti saat melakukan penelitian dapat disimpulkan bahwa pelaksanaan pelayanan publik di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Lebak sudah berjalan dengan baik dan memiliki kebijakan-kebijakan baru yang bertujuan untuk tidak menyulitkan masyarakat yang ada di Kabupaten Lebak namun masih ada beberapa aspek yang masih kurang dan perlu untuk diperbaiki sehingga menjadikan pelayanan tersebut kurang optimal, seperti belum meratanya informasi mengenai kebijakan-kebijakan tersebut serta tidak disampaikan secara jelas mengenai waktu penyelesaian dari pembuatan akta kelahiran, kemudian dari sarana prasarana yang dimana kita tahu bahwa sarana prasrana merupakan penunjang utama terselenggaranya produksi, di Dinas Kependudukan dan Pencatatan Sipil Sarana Prasarananya belum l engkap serta sarana prasarana yang sudah tersediapun masih perlu untuk diperbaiki seperti toilet yang tidak tersedia lampu dan pintu toilet yang rusak, tidak tersedia kotak kritik dan saran. | |||||||||
| Uncontrolled Keywords: | Keywords: public services, birth certificate Kata Kunci : PelayananPublik, AktaKelahiran | |||||||||
| Subjects: | H Social Sciences > Public Administration | |||||||||
| Divisions: | 02-Fakultas Keguruan dan Ilmu Pendidikan 02-Fakultas Keguruan dan Ilmu Pendidikan > 87205-Jurusan Pendidikan Pancasila dan Kewarganegaraan |
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| Depositing User: | Miss Ira Rahayu | |||||||||
| Date Deposited: | 01 Dec 2023 15:28 | |||||||||
| Last Modified: | 01 Dec 2023 15:28 | |||||||||
| URI: | http://eprints.untirta.ac.id/id/eprint/31282 |
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