DIMAS PUSPITASARI, HAYNI (2023) TINDAKAN PEMERINTAH DAERAH DALAM PELAKSANAAN LAYANAN ADMINISTRASI KEPENDUDUKAN SEBAGAI PEMENUHAN ATAS HAK-HAK ADMINISTRATIF PENDUDUK DI KABUPATEN PANDEGLANG. Master thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.
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Abstract
The electronic identity card is the official identity of the resident as proof of identity issued by the Implementing Agency. In its implementation, the making of e-KTP in Pandeglang Regency was quite problematic, so that many people felt disadvantaged. The problem is: What are the actions of the Regional Government in implementing administrative services for making electronic KTP in Pandeglang Regency? How to fulfill the administrative rights of residents in making electronic KTP in Pandeglang Regency? The theories used to analyze the research are rule of law theory, authority theory, and good governance theory. The type of research used is empirical legal research. The results of the research are: First, the actions of the local government in implementing administrative services for making electronic KTP in Pandeglang Regency are factual actions in carrying out population administration in Kab. Pandeglang whose authority is regulated in the Population Administration Law. Disdukcapil Kab. Pandeglang which was formed by the Regional Government of Kab. Pandeglang to carry out government affairs in the field of population administration and civil registration based on the principles of autonomy and co-administration, has not fully implemented the AUPB. The Disdukcapil of Pandeglang Regency has not fully carried out its duties and functions in implementing administrative services for making e-KTP in Pandeglang Regency. Second, Facts on the ground show that the Pandeglang community members have not had their administrative rights fulfilled in making electronic KTPs in Pandeglang Regency, especially the right to get quality services in accordance with the principles and objectives of service as stipulated in the Public Service Act, such as not getting information and outreach related to technical requirements for making an e-KTP, and not getting a physical e-KTP due to limited blanks.
| Item Type: | Thesis (Master) | |||||||||
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| Additional Information: | Kartu Tanda Penduduk elektronik merupakan identitas resmi penduduk sebagai bukti diri yang diterbitkan oleh Instansi Pelaksana. Dalam pelaksanaanya, pembuatan KTP-el di Kabupaten Pandeglang cukup bermasalah, sehingga masyarakat banyak yang merasa dirugikan. Masalahnya adalah: Bagaimana tindakan Pemerintah Daerah dalam pelaksanaan layanan administratif pembuatan KTP elektronik di Kabupaten Pandeglang? Bagaimana pemenuhan hak-hak administratif penduduk dalam pembuatan KTP elektronik di Kabupaten Pandeglang? Teori yang digunakan untuk menganalisis penelitian adalah teori negara hukum, teori kewenangan, dan teori good governance. Jenis penelitian yang digunakan merupakan penelitian hukum empiris. Adapun hasil penelitan adalah: Pertama, Tindakan Pemerintah Daerah dalam pelaksanaan layanan administratif pembuatan KTP elektronik di Kabupaten Pandeglang kewenangannya di atur dalam UU Administrasi Kependudukan. Disdukcapil Kab. Pandeglang yang dibentuk oleh Pemerintah Daerah Kab. Pandeglang untuk melaksanakan urusan pemerintah di bidang administrasi kependudukan dan catatan sipil berdasarkan asas otonomi dan tugas pembantuan, belum seutuhnya menjalankan AUPB. Disdukcapil Kabupaten Pandeglang belum sepenuhnya menjalankan Tupoksi dalam pelaksanaan layanan administratif pembuatan KTP-el di Kabupaten Pandeglang, hal ini dapat dilihat dari beberapa permasalahan, seperti banyaknya warga yang belum terdaftar memiliki KTP-el, dan terbatasnya UPT di Kecamatan. Kedua, Fakta di lapangan menunjukan, bahwa warga masyarakat Pandeglang belum mendapatkan pemenuhan hak-hak adminsitratif dalam pembuatan KTP elektronik di Kabupaten Pandeglang, khususnya hak mendapatkan pelayanan yang berkualitas sesuai dengan asas dan tujuan pelayanan sebagaimana ketentuan dalam UU Pelayanan Publik, seperti tidak mendapatkan informasi dan sosialisasi terkait persyaratan teknis pembuatan KTP-el, serta tidak mendapatkan fisik KTP-el karena keterbatasan blangko. | |||||||||
| Uncontrolled Keywords: | Government Actions, Population Administration, Public Services, E-KTP, Administrative Rights Tindakan Pemerintah, Administrasi Kependudukan, Pelayanan Publik, KTP-el, Hak-Hak Administratif | |||||||||
| Subjects: | K Law > K Law (General) | |||||||||
| Divisions: | 08-Pascasarjana 08-Pascasarjana > 74101-Magister Ilmu Hukum |
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| Depositing User: | Mrs Hayni Dimas Puspitasari | |||||||||
| Date Deposited: | 27 Oct 2023 09:29 | |||||||||
| Last Modified: | 27 Oct 2023 09:29 | |||||||||
| URI: | http://eprints.untirta.ac.id/id/eprint/28823 |
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