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BEBAN DAN STRES KERJA: PENGARUHNYA TERHADAP KINERJA KARYAWAN DENGAN KOMPENSASI SEBAGAI PEMODERASI (Studi di BCA Multi Finance Cabang Tangerang Raya Kota Tangerang)

ANANDA GINTING, MITRA (2022) BEBAN DAN STRES KERJA: PENGARUHNYA TERHADAP KINERJA KARYAWAN DENGAN KOMPENSASI SEBAGAI PEMODERASI (Studi di BCA Multi Finance Cabang Tangerang Raya Kota Tangerang). Master thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.

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Abstract

This research was conducted with the aim of developing a basic theoretical model and a new empirical research model to resolve the gaps in the results of previous studies regarding workload and work stress on employee performance with compensation as a moderator. This research uses descriptive and explanatory quantitative methods. The object of research is employees at BCA Multifinanace Tangerang Raya. The sampling technique in this study used the saturated sample method with a sample of 120 employees. The data analysis technique uses Partial Least Square (PLS) with SmartPLS 3 software. The research results show: 1) Workload has a positive and significant effect on employee performance, 2) Work stress has a positive and significant effect on employee performance, 3) Workload has a positive and significant effect positive and significant effect on work stress, 4) Compensation significantly moderates the effect of workload on employee performance, 5) Compensation moderates the effect of work stress significantly on employee performance.

Item Type: Thesis (Master)
Contributors:
ContributionContributorsNIP/NIM
Thesis advisorPRAHIAWAN, WAWAN196508132001121001
Thesis advisorPANCASASTI, RANTHY197209302003122001
Additional Information: Penelitian ini dilakukan dengan tujuan untuk mengembangkan model teoritikal dasar dan model penelitian empiris baru untuk menyelesaikan kesenjangan (gap) hasil-hasil penelitian sebelumnya mengenai beban kerja dan stress kerja terhadap kinerja pegawai dengan kompensasi sebagai pemoderasi. Penelitian ini menggunakan metode kuantitatif deskriptif dan eksplanatori. Objek penelitian adalah karyawan pada BCA Multifinanace Tanggerang Raya. Teknik pengambilan sampel dalam penelitian ini menggunakan metode sempel jenuh dengan sampel berjumlah 120 karyawan. Teknik analisis data menggunakan Partial Least Square (PLS) dengan perangkat lunak SmartPLS 3. Hasil penelitian diketahui : 1) Beban kerja berpengaruh positif dan signifikan terhadap kinerja karyawan, 2) Stres kerja berpengaruh positif dan signifikan terhadap kinerja karyawan, 3) Beban kerja memiliki pengaruh positif dan signifikan terhadap stres kerja, 4) Kompensasi memoderasi pengaruh beban kerja secara signifikan terhadap kinerja karyawan, 5) Kompensasi memoderasi pengaruh stress kerja secara signifikan terhadap kinerja karyawan.
Uncontrolled Keywords: Workload, Work Stress, Employee Performance, and Compensation Beban Kerja, Stres Kerja, Kinerja Karyawan, dan Kompensasi
Subjects: H Social Sciences > HB Economic Theory
Communication > Communication (General)
Divisions: 08-Pascasarjana > 61101-Magister Manajemen
08-Pascasarjana
Depositing User: MITRA ANANDA GINTING
Date Deposited: 16 Oct 2023 13:52
Last Modified: 26 Oct 2023 14:20
URI: http://eprints.untirta.ac.id/id/eprint/28609

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