Hidayat, Maulana (2022) Evaluasi Kinerja Terminal Bus TIpe A (Studi Kasus: Terminal Labuan Pandeglang). S1 thesis, UNIVERSITAS SULTAN AGENG TIRTAYASA.
![[img]](https://eprints.untirta.ac.id/style/images/fileicons/text.png) |
Text (SKRIPSI)
Maulana Hidayat_3336170076_FullText.pdf Restricted to Registered users only Download (4MB) |
|
Text (SKRIPSI)
Maulana Hidayat_3336170076_CP.pdf Restricted to Registered users only Download (811kB) |
|
Text (SKRIPSI)
Maulana Hidayat_3336170076_01.pdf Restricted to Registered users only Download (681kB) |
|
Text (SKRIPSI)
Maulana Hidayat_3336170076_02.pdf Restricted to Registered users only Download (316kB) |
|
Text (SKRIPSI)
Maulana Hidayat_3336170076_03.pdf Restricted to Registered users only Download (622kB) |
|
Text (SKRIPSI)
Maulana Hidayat_3336170076_04.pdf Restricted to Registered users only Download (417kB) |
|
Text (SKRIPSI)
Maulana Hidayat_3336170076_05.pdf Restricted to Registered users only Download (836kB) |
|
Text (SKRIPSI)
Maulana Hidayat_3336170076_06.pdf Restricted to Registered users only Download (37kB) |
|
Text (SKRIPSI)
Maulana Hidayat_3336170076_Ref.pdf Download (64kB) |
|
Text (SKRIPSI)
Maulana Hidayat_3336170076_Lamp.pdf Restricted to Registered users only Download (1MB) |
Abstract
ABSTRACT Labuan Terminal is the only type A passenger terminal in Pandeglang Regency. In the development of the Pandeglang Regency national strategic project, namely the construction of the Serang – Panimbang Toll Road to support the Tanjung Lesung KEK, it will require the development of supporting facilities and infrastructure, especially the passenger terminal. This study uses the Importance Performance Analysis (IPA) and SWOT methods with the provisions of the Regulation of the Minister of Transportation of the Republic of Indonesia: PM 40 of 2015 concerning Service Standards for Road Transport Passenger Terminals, data obtained from the results of a questionnaire to users of Labuan Terminal services with a sample of 80 respondents with the Slovin formula and for analysis using the SPSS v25 program. The results of direct observation of the Labuan Terminal condition based on the Regulation of the Minister of Transportation of the Republic of Indonesia: PM 40 of 2015, the percentage of availability of safety facilities is 20%, security facilities are 100%, reliability/regularity facilities are 40%, comfort facilities are 50%, convenience facilities/ affordability of 33.34% and equal facilities of 50%. With the result that the condition of the facilities which are included in the non- structural category was lightly damaged. From the results of the Labuan Terminal service performance, which is seen from the results of the IPA analysis, the average level of conformity is 76.22% and the User Satisfaction Index results are 55.69%. The results of the analysis of the development strategy using the SWOT method, namely the development of the Labuan Terminal, it is necessary to focus on the development of facilities and infrastructure as well as optimizing the role and function of the terminal by improving services. Keywords: Bus Terminal Type A, Performance Evaluation, IPA, SWOT
| Item Type: | Thesis (S1) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Contributors: |
|
||||||||||||
| Additional Information: | Terminal Labuan merupakan satu – satunya terminal penumpang tipe A yang terdapat di Kabupaten Pandeglang. Dalam pengembangan proyek strategis nasional Kabupaten Pandeglang yaitu Pembangunan Jalan Tol Serang – Panimbang untuk mendukung KEK Tanjung lesung, maka akan dibutuhkan pengembangan sarana dan prasarana penunjang, khususnya terminal penumpang. Penelitian ini menggunakan metode Importance Performance Analysis (IPA) dan SWOT dengan ketentuan Peraturan Menteri Perhubungan Republik Indonesia: PM 40 Tahun 2015 tentang Standar Pelayanan Penyelenggaraan Terminal Penumpang Angkutan Jalan, data diperoleh dari hasil kuisioner terhadap pengguna jasa Terminal Labuan dengan sampel sebanyak 80 responden dengan rumus slovin dan untuk analisa menggunakan bantuan program SPSS v25. Hasil dari pengamatan langsung kondisi Terminal Labuan berdasarkan Peraturan Menteri Perhubungan Republik Indonesia: PM 40 Tahun 2015, persentase ketersediaan fasilitas keselamatan sebesar 20%, fasilitas keamanan sebesar 100%, fasilitas kehandalan/keteraturan sebesar 40%, fasilitas kenyamanan sebesar 50%, fasilitas kemudahan/keterjangkauan sebesar 33,34% dan fasilitas kesetaraan sebesar 50%. Dengan hasil kondisi fasilitas yang termasuk kategori non-struktural rusak ringan. Dari hasil kinerja pelayanan Terminal Labuan yang dilihat dari hasil analisis IPA didapatkan rata-rata tingkat kesesuaian sebesar 76,22% dan hasil Indeks Kepuasan Pengguna sebesar 55,69%. Hasil dari analisis strategi pengembangan dengan metode SWOT yaitu pengembangan pada Terminal Labuan diperlukan fokus terhadap pembangunan sarana dan prasarana serta optimalisasi peran dan fungsi terminal dengan cara meningkatkan pelayanan. Kata Kunci: Terminal Bus Tipe A, Evaluasi Kinerja, IPA, SWOT | ||||||||||||
| Subjects: | T Technology > TA Engineering (General). Civil engineering (General) | ||||||||||||
| Divisions: | 03-Fakultas Teknik 03-Fakultas Teknik > 22201-Jurusan Teknik Sipil |
||||||||||||
| Depositing User: | Mr Maulana Hidayat | ||||||||||||
| Date Deposited: | 28 Nov 2022 12:21 | ||||||||||||
| Last Modified: | 30 Nov 2022 13:59 | ||||||||||||
| URI: | http://eprints.untirta.ac.id/id/eprint/17694 |
Actions (login required)
 |
View Item |