Aldamelia M, Indah Yuliani and Fuad, Anis (2022) PENGARUH PENERAPAN E-BANTEN TERHADAP PENINGKATAN GOOD GOVERNANCE DI PROVINSI BANTEN TAHUN 2018 - 2021. S1 thesis, Fakultas Ilmu Sosial Dan Ilmu Politik.

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Abstract

ABSTRAK Indah Yuliani Aldamelia M. NIM. 6670170106. Pengaruh Penerapan E-Banten Terhadap Peningkatan Good Governance di Provinsi Banten Tahun 2018–2021. Dosen Pembimbing: Anis Fuad, M.Si. Program Studi Ilmu Pemerintahan, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Sultan Ageng Tirtayasa, 2021. Provinsi Banten telah menerapkan e-government melaluipengembanganaplikasi e-Banten.Penerapan e-Banten dilaksakanberdasarkan pada Peraturan Gubernur Provinsi Banten Nomor 19 Tahun 2021 tentang Penyelenggaraan Sistem Pemerintahan Berbasis Elektronik.Tujuan dari aplikasi e-Banten adalah memberikan pelayanan dan informasi publikbagimasyarakat Banten. Berkaitandengankonsepgood governance, Provinsi Banten memilikimisimenciptakantata kelola pemerintahan yang baik (good governance) agar terwujud pemerintahan yang bersih, efektif, transparan dan akuntabel serta pelayanan publik yang berkualitas dan terpercaya.Melaluiobservasi yang dilakukan, darisisigood governance penelitimenemukantidak adanya partisipasi masyarakat umum dalam proses pengambilan keputusan kebijakan aplikasi e-Banten, tidak adanya transparansi rincian anggaran pengembangan aplikasi e-Banten, tidak terintegrasinya layanan publik di lingkungan Pemerintahan Provinsi Banten dalam aplikasi e-Banten, serta tidak optimalnya pelayanan publik dalam aplikasi e-Banten. Penelitianini menggunakan teori elemen sukses e-government dari Harvard JFK School of Governance dalam Indrajit yang terdiridarielemen dukungan, kapasitas dan nilai untuk mengukur penerapan e-Banten.Teoriselanjutnyaadalahteoriprinsip – prinsipgood governance dari UNDPuntukmengukurpeningkatangood governance. Metode penelitian yang digunakan adalah metode kuantitatif untuk melihat pengaruh penerapan e-Banten terhadap peningkatan good governance di Provinsi Banten. Hasil penelitian menunjukkan bahwa penerapan e-Banten berpengaruh positif terhadap peningkatan good governance dengan koefisien R Square sebesar 0,576%, sedangkan sisanya dipengaruhi oleh faktor lain sebesar 0,424%. Kata kunci: E-Banten, E-Government, Good Governance.   ABSTRACT Indah Yuliani Aldamelia M. NIM.6670170106. TheEffectoftheImplementationofe-BantenintheImprovementofGoodGovernanceinBantenProvincein 2018-2021. Advisor: Anis Fuad, M.Si.Government Science Study Program, Faculty of Social and Political Sciences, Sultan AgengTirtayasa University, 2021. Banten Province has implemented e-government through the development of e-Banten applications. The implementation of e-Banten is carried out based on the Governor of Banten Province Regulation Number 19 of 2021 concerning the Implementation of an Electronic-Based Government System. The purpose of the e-Banten application is to provide public services and information for the people of Banten. In relation to the concept of good governance, Banten Province has a mission to create good governance in order to realize a clean, effective, transparent, and accountable government as well as quality and reliable public services. Through the observations made in terms of good governance, the researchers found that there was no participation of the general public in the decision-making process for the e-Banten application, there was no transparency in the details of the e-Banten application development budget, and there was a lack of integration of public services within the Banten Provincial Government in the e-Banten application. Banten, as well as the non-optimal public service in the e-Banten application. This study uses the theory of successful elements of e-government from the Harvard JFK School of Governance in Indrajit, which consists of elements of support, capacity, and value, to measure the implementation of e-Banten. The next theory is the theory of good governance principles, developed by UNDP to measure the improvement of good governance. The research method used is a quantitative method to see the effect of the implementation of e-Banten on improving good governance in Banten Province. The results showed that the implementation of e-Banten had a positive effect on improving good governance with an R square coefficient of 0.576%, while the rest was influenced by other factors of 0.424%. Keywords: E-Banten, E-Government, Good Governance.

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