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Items where Author is "Rakafathia, Fesa"
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Thesis
Rakafathia, Fesa (2014) PENGARUH DIMENSI KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING DENGAN METODE STRUCTURAL EQUATION MODELING (SEM). S1 thesis, Universitas Sultan Ageng Tirtayasa.